Tour Consultant Hybrid (Sales & Customer Support) at Holidaygogogo Tours Sdn Bhd - Selangor
This job is no longer accepting applications.
It was posted on 21 May 2026 and has passed its 30-day listing period. See open Sales Consultant jobs.
Role Summary
The Tour Consultant Hybrid (Sales & Customer Support) is responsible for engaging leads and converting them into bookings for travel packages. This role requires a blend of sales acumen and customer support expertise to enhance client satisfaction and drive business growth.
Job Description
In this role, you will interact with potential clients through various channels, providing personalized travel solutions and expert advice. You will work in a dynamic environment that emphasizes customer engagement and satisfaction.
Key Responsibilities:
- Engage leads from social media, website, ManyChat, WhatsApp, and phone inquiries.
- Consult clients to understand their travel preferences and needs.
- Design customized itineraries for domestic and international travel.
- Provide expert travel advice and recommendations.
- Convert inquiries into bookings for island travel packages.
- Maintain and update client records in CRM systems.
- Collaborate with team members to enhance service delivery.
Job Requirements
Minimum 2 - 5 years’ experience in a similar capacity, preferably in the travel industry.
Bachelor’s Degree in Tourism & Hospitality Management, Business Administration, or related field.
Certificate or Diploma in Ticketing / IATA / Travel / Tourism / Hospitality.
Excellent knowledge of reservations systems (GDS) and IATA rules.
Strong verbal and written communication skills in English, Malay, and Mandarin.
Proficient in Microsoft Office and Google Workspace.
Tour Consultant Hybrid (Sales & Customer Support) - Frequently Asked Questions
What is the salary for a Tour Consultant Hybrid (Sales & Customer Support) at Holidaygogogo Tours Sdn Bhd in Selangor?
Holidaygogogo Tours Sdn Bhd lists this Tour Consultant Hybrid (Sales & Customer Support) role at RM2,800–RM5,000 per month.
Where is this Tour Consultant Hybrid (Sales & Customer Support) job located?
This Tour Consultant Hybrid (Sales & Customer Support) position is based in Selangor, Malaysia. This role is hybrid — part on-site, part remote.
What qualifications do I need for this Tour Consultant Hybrid (Sales & Customer Support) role?
Holidaygogogo Tours Sdn Bhd is looking for Minimum 2 - 5 years’ experience in a similar capacity, preferably in the travel industry.; Bachelor’s Degree in Tourism & Hospitality Management, Business Administration, or related field.; Certificate or Diploma in Ticketing / IATA / Travel / Tourism / Hospitality..
How do I apply for this Tour Consultant Hybrid (Sales & Customer Support) job at Holidaygogogo Tours Sdn Bhd?
This job is no longer accepting applications. Similar roles that are hiring now are linked on this page, and you can apply to those directly on SuperJobs with no agency fee.
Quick Info
Company
Holidaygogogo Tours Sdn Bhd
Location
Selangor
Salary
MYR 2800 - 5000
Skills Required
8 skills
Required Skills
Tour Consultant Hybrid (Sales & Customer Support) Salary at Holidaygogogo Tours Sdn Bhd
Holidaygogogo Tours Sdn Bhd lists this Tour Consultant Hybrid (Sales & Customer Support) role at RM2,800–RM5,000 per month.
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