Trainer || - English – Concentrix Cvg Malaysia
Role Summary
The Trainer - English is responsible for overseeing the daily operations of training sessions. This role plays a crucial part in ensuring agents receive the necessary support and resources throughout their learning journey.
Job Description
In this role, you will manage the daily training activities, ensuring that agents are effectively monitored and supported. You will utilize various training techniques and create engaging materials to facilitate effective learning.
Key Responsibilities:
- Oversee daily training operations to ensure effective learning experiences.
- Monitor and support agents throughout their training journey.
- Develop and modify training materials to enhance learning outcomes.
- Track training performance metrics to assess effectiveness.
- Collaborate with operations for smooth transitions to production.
- Maintain up-to-date product knowledge to inform training content.
- Gather feedback to improve training programs and recommend curriculum updates.
Job Requirements
Proven experience in training or instructional roles.
Strong presentation and facilitation skills.
Familiarity with adult learning principles.
Excellent communication and interpersonal skills.
Experience in performance metrics tracking.
Ability to collaborate with cross-functional teams.
Commitment to continuous learning and improvement.
Quick Info
Company
Concentrix Cvg Malaysia
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
6 skills
Click to submit your application
Required Skills
Training Development
Performance Tracking
Communication
Facilitation
Collaboration
Continuous Improvement
Trainer || - English - Frequently Asked Questions
What is the salary for a Trainer || - English at Concentrix Cvg Malaysia in Kuala Lumpur?
Concentrix Cvg Malaysia has not disclosed the salary for this role. Trainer || - English positions in Kuala Lumpur typically pay RM600–RM4,500 per month, based on the 38 comparable vacancies currently listed on SuperJobs.
Where is this Trainer || - English job located?
This Trainer || - English position is based in Kuala Lumpur, Malaysia. This role is fully on-site.
What qualifications do I need for this Trainer || - English role?
Concentrix Cvg Malaysia is looking for Proven experience in training or instructional roles.; Strong presentation and facilitation skills.; Familiarity with adult learning principles..
How do I apply for this Trainer || - English job at Concentrix Cvg Malaysia?
Apply directly on SuperJobs — create a free profile, upload your CV once and submit. There is no agency fee and no charge to applicants. Applications close 2026-11-04.
Application Tips
- Ensure your resume highlights relevant skills and experience
- Tailor your application to match the role requirements
- Double-check all information before submitting
- Submit your application as soon as possible to increase your chances
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