Concentrix Cvg Malaysia
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About Us
Concentrix is a technology company founded over 20 years ago, evolving from a small startup into a fully integrated, global solutions and technology provider. Trusted by more than 2,000 clients across major sectors including Fortune Global 500 brands, Concentrix designs, builds, and runs integrated solutions at enterprise scale.
What We Do
Concentrix delivers enterprise-wide technology and solutions focused on creating meaningful connections between businesses and their customers. The company provides end-to-end, fully integrated solutions powered by technology and human ingenuity. It supports diverse industries with services spanning customer care and enterprise transformation, leveraging a broad toolkit to manage complex, multichannel interactions across global markets.
Company Culture
Concentrix's culture is grounded in core values including: - Doing right by people, communities, and the planet - Embracing a game-changing mindset that challenges the status quo - Leveraging technology purposefully to enhance human connections and business outcomes - Providing seamless, personalized client experiences as a unified partner - Balancing global reach with local market relevance The company emphasizes integrity, diversity, sustainability, and continuous innovation as key drivers of its success and identity.
Why Join Us?
Competitive Pay and Bonuses
Employees receive competitive salaries complemented by performance bonuses to reward their contributions.
Flexible Work Options
Flexible working arrangements are available to support a healthy work-life balance.
Career Development Programs
Access to various programs designed to support career growth and continuous learning is provided.
International Mobility and Events
Employees have opportunities for international assignments and participate in global events to enhance global exposure.
Available Roles(7)
Specialist, Renewal Sales (Non-Native Japanese Speaker)
The Renewal Sales Specialist is responsible for achieving revenue quotas by selling contract renewals and services within a designated territory. The role involves client needs assessment, outbound customer contact, and collaboration with various stakeholders to optimize sales processes.
Cloud Resiliency Engineer
The Cloud Resiliency Engineer at Concentrix is responsible for designing and implementing high availability and disaster recovery solutions within Microsoft Azure. The role involves supporting digital engineering and technology services to ensure system resilience and effective incident response aligned with business risk tolerances.
Advisor I, Mandarin Chat Support
This role is for a Customer Service Advisor providing Mandarin chat support. The position involves assisting customers through various communication channels and resolving routine issues related to client products or services.
Specialist, Account Manager (English Speaker)
The Account Manager is responsible for managing client accounts, maintaining favorable client relationships, and ensuring customer satisfaction. The role includes renewing, expanding, and converting service relationships within the existing customer base while working closely with teams.
Specialist, Technical Sales (Cloud)
The Technical Sales Specialist (Cloud) role focuses on generating new business and growing existing accounts within a specified territory. This position requires assessing customer needs, providing technical cloud solutions, and addressing client issues while delivering technical training and feedback to enhance products and services.
Associate, Customer Acquisition
This role involves assisting customers in understanding and appreciating the products offered. The position requires regular interaction with clients, addressing challenges, and contributing to a collaborative team environment focused on sales growth.
Specialist, Customer Success (Korean Speaker)
The role is for a Specialist in Customer Success targeting Korean speakers. The position involves building relationships and ensuring customer satisfaction.