AIA Malaysia (Insurance)

Some repetitive data cleaning tasks were occasionally tedious.

work life balance, kpi pressure

"While the bonus is relatively low, it is somewhat offset by the availability of high overtime pay." "The AOM system unintentionally discourages productivity, as it is easily manipulated—allowing individuals to predetermine scores using simple Excel calculations. This undermines fairness and places an added burden on those already struggling with heavy workloads."

Always multitask, unlimited assignments and projects

high pressure working environment & complicated politics

Need to pacify clients a lot of times because of slow processes, website downtimes, etc. And you are not paid during all these pacifying because you’re only paid when you sell, clients pays their subsequent premium (product-dependent), qualified for bonuses (depends on income, % of sustained policies)

Decisions are mainly made by leaders or behind the scenes and there aren't many chances for team members to offer ideas or improvements. This can make it feel like our input isn't valued.

- too much bureaucracy - lagging in AI

Hard to convert to a full time permanent headcount for a fresh graduate.

Not really. A company that is always looking for ways to improve and grow leveraging on Technology.