
Big Fat Smile Sdn Bhd, commonly known as BIG+ Malaysia, was founded in 2020 in Johor Bahru with the goal of providing high-quality cleaning products to consumers throughout Malaysia. In a relatively short period, the company has established a strong reputation and built a loyal customer base, thanks to its unwavering commitment to quality and customer satisfaction. The successful launch of its flagship products and the development of a robust online presence have made it easier for customers to access their offerings.
BIG+ Malaysia specializes in a diverse range of cleaning solutions designed to cater to the needs of both households and businesses. By focusing on innovation and customer feedback, the company continues to enhance its product lineup and improve the overall customer experience, ensuring that it remains a trusted name in the e-commerce cleaning products sector.
BIG+ Malaysia offers a wide array of cleaning products aimed at providing effective solutions for various cleaning needs.
Core Services:
1) Household Cleaning Products – A comprehensive selection of cleaning solutions for everyday household use.
2) Commercial Cleaning Solutions – Tailored products designed for businesses and professional cleaning services.
3) E-Commerce Platform – An easy-to-navigate online store that allows customers to purchase products conveniently.
4) Customer Support – Dedicated assistance to help customers with inquiries and product selection.
5) Product Development – Continuous improvement and innovation of cleaning products based on customer feedback and market trends.
Notable Projects & Initiatives:
- Launch of flagship cleaning products that have gained popularity among consumers.
- Development of an engaging online shopping experience to enhance customer convenience.
- Implementation of customer feedback mechanisms to drive product improvements and innovations.
At BIG+ Malaysia, the company culture emphasizes teamwork, support, and a shared commitment to excellence. Employees are encouraged to collaborate, share ideas, and contribute to the company's growth, fostering a sense of belonging and community within the organization.
What It’s Like to Work Here:
1) Collaborative Environment – Team members work together to achieve common goals and support each other in their roles.
2) Open Communication – Employees are encouraged to express their ideas and feedback, promoting transparency and inclusivity.
3) Commitment to Excellence – A focus on high standards in product quality and customer service drives the team's efforts.
4) Professional Development – Opportunities for learning and growth are provided to help employees advance their careers.
5) Positive Work Atmosphere – A friendly and supportive workplace that values each employee's contributions.
Workplace Environment:
The workplace at BIG+ Malaysia is designed to be welcoming and collaborative, with an emphasis on creating a positive atmosphere where employees feel valued and motivated. Regular team-building activities and initiatives to recognize employee achievements contribute to a strong sense of community.
Core Values:
- Quality and customer satisfaction
- Teamwork and collaboration
- Innovation and continuous improvement
- Integrity and accountability
- Support and respect for all employees
This culture has enabled BIG+ Malaysia to grow rapidly while maintaining its focus on delivering exceptional cleaning products and services to its customers.
Money & Compensation: Medical Allowance Provided
Employees receive a medical allowance to cover healthcare expenses.
Money & Compensation: Special Staff Product Prices
Staff receive special discounted prices on company products.
Work-Life Balance: Flexible Working Arrangements
Flexible working arrangements are offered, including work-from-home options to support employees' work-life balance.
Meals / Food: Office Snacks Provided
Office snacks are provided to support a healthy work-life balance and keep the team energized.
139, Jalan Seroja 39, Taman Johor Jaya, 81100 Johor Bahru, Johor Darul Ta'zim, Malaysia
The Internship E-Commerce Marketing is responsible for assisting in the development and implementation of marketing strategies to enhance online sales. This role provides a valuable opportunity to gain hands-on experience in the dynamic field of e-commerce marketing while collaborating with a dedicated marketing team.
The E-Commerce Admin is responsible for managing the daily operations of the online store. This role involves ensuring product listings are accurate, handling customer inquiries, and analyzing sales data to enhance the e-commerce platform's growth.
The Junior E-Commerce Executive is responsible for assisting in the management of online product listings and optimizing content for search engines. This role plays a crucial part in enhancing the e-commerce platform's performance and customer experience.