E – Big Fat Smile Sdn Bhd
Role Summary
The E-Commerce Admin is responsible for managing the daily operations of the online store. This role involves ensuring product listings are accurate, handling customer inquiries, and analyzing sales data to enhance the e-commerce platform's growth.
Job Description
As an E-Commerce Admin, you will engage in daily tasks that include managing product listings, processing orders, and monitoring inventory levels in a dynamic online retail environment. You will collaborate with various teams to improve user experience and streamline processes.
Key Responsibilities:
- Manage daily operations of the online store.
- Ensure product listings are accurate and up-to-date.
- Handle customer inquiries and provide excellent service.
- Process orders efficiently and monitor inventory levels.
- Analyze sales data to identify trends and insights.
- Assist in developing marketing strategies to enhance online presence.
- Collaborate with teams to improve user experience and streamline processes.
Job Requirements
Proven experience in e-commerce or online retail management.
Strong understanding of e-commerce platforms and tools.
Excellent communication and customer service skills.
Proficient in data analysis and reporting.
Ability to work independently and in a team environment.
Detail-oriented with strong organizational skills.
Familiarity with digital marketing strategies.
Quick Info
Company
Big Fat Smile Sdn Bhd
Location
Johor
Salary
Undisclosed
Skills Required
7 skills
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Required Skills
E-Commerce Management
Data Analysis
Customer Service
Communication
Organizational Skills
Digital Marketing
Team Collaboration
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