E – Big Fat Smile Sdn Bhd
Role Summary
The E-Commerce Admin will oversee online store operations, manage customer interactions, and analyze sales data to drive marketing efforts, requiring strong communication, organizational skills, and a solid understanding of e-commerce platforms.
Job Description
As an E-Commerce Admin, you will manage daily operations of the online store, ensuring product listings are accurate and up-to-date. You will handle customer inquiries, process orders, and monitor inventory levels. Additionally, you will analyze sales data to identify trends and assist in developing marketing strategies to enhance online presence. Your role will involve collaborating with various teams to improve user experience and streamline processes, contributing to the overall growth of the e-commerce platform.
Job Requirements
Proven experience in e-commerce or online retail management
Strong understanding of e-commerce platforms and tools
Excellent communication and customer service skills
Proficient in data analysis and reporting
Ability to work independently and in a team environment
Detail-oriented with strong organizational skills
Familiarity with digital marketing strategies
Quick Info
Company
Big Fat Smile Sdn Bhd
Location
Johor
Salary
Undisclosed
Skills Required
7 skills
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Required Skills
E-Commerce Management
Customer Service
Data Analysis
Digital Marketing
Communication
Organization
Teamwork
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