Canon

- Depressingly basic for seasoned IT workers. - Low level of knowledge among many of the people holding trainings on their topic of "expertise" with just one or two exceptions. - Poor departmental management with two team leads that are incapable of managing and supporting a team of ~30 agents between them. - Taking pride in having an internal helpdesk when in reality only the simplest incidents such as password resets are handled in-house and close to 40% of incidents are handled via outsourcing to India. - Over reliance on virtualization, web based and cloud solutions at the cost of security and productivity and intent to implement more third party solutions in the near future. - Chaotic IT infra structure with for example over ten different RDP terminals for active directory where one would suffice had the infra structure been better planned. - Chances of growth/promotion within the department are nearly non-existent. - IT staff only receive basic mobile phones belonging in 2003 while the rest of the company receive latest generation iPhone, Samsung and Nokia smart-phones. - Data plan on company phone is very limited and extremely expensive if exceeded. - Long term plans indicate that the internal helpdesk in 1-2 years will almost exclusively be doing catch and dispatch.

Growth , Hierarchy based organization, low on innovation, slow and difficult decision making

Need to be more dinamic

Marketing needs sorting out quickly

No future for HW projects Management do no care about career of employees. It is basically a service centre where majority of low end documentation work is outsourced Administration attitude towards employees is very bad. Expats are treated as kings while they exploit company resources.

Not appreciated by management, too many managers

Dealing with toxic sales people and a delivery company that doesn't know how to function, so all the blame comes to you for failed deliveries even though you're just doing your job. Managers and Team Leaders don't actually do anything

only japanese gets to climb the ladder

Need to push hard to move at pace Complex organisation

Not possible to work from home (currently 3 days office/2 days home) and there is no sign this is going to change.