CeX Malaysia Employee Reviews & Ratings

Everything over worked constantly and under appreciated

bad working conditions, lots of disrespectful clients due to "low budget" store

Salary can be much better Roles do not define you here You can't expect more hike here

Less help you get from your seniors

Traveling to the office especially in monsoon

Inconsistent hours unless you're contracted otherwise.

High expectations and smelly co-workers

There would constantly be issues with servers that left tills unusable for hours at a time.

dodgy customers low pay late closes

Customers tended to be rude or argumentative

low pay, rubbish management, insufficient training

I worked for only 2 months part time. So I really didn't find any "cons" while I was working.

Waste of time, garbage , rubbish

Non-set hours A lot of work expected for minimum wage Hard to move up Becomes mundane Inconsistent approaches to similar situations/problems

Poor pay and awful customers

Low pay (basic minimum wage, supervisors only get 5p more than sales assistants), very few perks, high stress (especially in some stores), often dealing with 'undesirables' and very rude members of the public, lack of support from higher ups, they ask for a lot from their supervisors and managers for very little in return, there seems to be an 'us against them' mentality within the company - very little trust between the higher ups and the people actually working on the frontline, inequality in perks and benefits - rumours that HR receive free massages every week where sales assistants get no incentives or benefits whatsoever.

Lack of Management. Prioritizing un-important tasks.

minimum wage and no real ability to work upwards, definitely feel like a cog in a machine with some higher ups who do not care about you

Customers can get frustrated quite easily

Big work load. Customers can be rude

They expect so much from you as a supervisor. It was my job to open and close the shop everyday, be in charge of all the staff, all the money, and test electricals.

They pay hasn't improved in years.

Fellow workers can be lazy

Salary paid is below the industry standards.

0 hours contracts aren't really the thing that need to be in place

Zero hour contracts that does not give you hours

None as of now to suggest

Some staff and members of management are awful people and slackers. Customer base are very often abusive, especially post-pandemic, more likely to get assaulted there than at a pub. Expect a cliquey environment, two-faced personalities, not very much respect or loyalty, staff are very much disposable. You will have to learn most things yourself as guidance is minimal. Sexist and misogynistic attitudes from staff and customers. Almost no chance of getting given more hours if you're contracted, also minimum wage for a job that requires a lot of mental strength and intelligence. Management only get about 20p more too. You are better off working anywhere else. Or vet the place heavily first, for instance, never work for a franchise store, corporate stores seem to run a lot more smoothly.

Not much chance of progression Not the best training, more learning on the job than anything.

Terrible work environment, never have the supplies to do the job, the UK bosses show up, don't do any work and dont seem to help the US higher ups at all, police raid the stores, they told us month after month for a year we'd get health insurance but never did, no benefits at all, etc.

Customers can be overwhelming Leaving late is normal at some stores Inconsistent company standards can be infuriating, especially in a franchise store

Verbal abuse from customers. Threatened by customers. Terrible pay. Inconsistent hours. Poor management. Poor working conditions (bathroom is literally falling apart, toilet barely flushes, and only one tap works)

Hours not stable due to part time nature Opportunities for progression limited (unique to store size)

Customers sometimes can be violent.

Hated the customers underpaid us

No cons in my opinion.

Death / violence threats from customers constantly, uncaring upper management, awful pay for the workload / stress, constantly understaffed due to "budgeting"

No Cons as such, great workplace

Customers are often rude and demanding Company policy - (eg customers can’t wear hats when being shown an item, or refunds only to voucher) mean that staff face abuse more often than needed. Low pay and rare bonuses

They never pay right, only paid till rota time when you're there for near an hour after putting away stock. Not very flexible

There are no cons that I feel from the DAY 1

Some politics, company structure is chaotic, sometimes it's hard to get things done, a few difficult managers but nothing too bad. Covid puts a lot of pressure on everyone.

hours were all over the place

Did not train me and then decided I wasn't needed

Work-Life Balance: Maintaining a healthy balance between work and personal life can be challenging, leading to burnout or strained relationships. Relationship Conflicts: Disagreements, misunderstandings, and conflicts can arise in personal and professional relationships, causing stress and emotional turmoil. Lack of Time: Many people feel they have insufficient time to pursue their interests, hobbies, or spend quality time with loved ones due to busy schedules.

None that I can think of

Some pressure to meet targets from upper management

Very hard to move up or make more money

At times they seem very unorganized and make panic moves Too many people have input on what needs to get done when it just takes one person to decide Cut corners when ever they feel the need to even at staff's expense

Overworked, Poor Management, Terrible Communication