Gallery
About Us
CeX Malaysia, part of the Complete Entertainment Exchange family, was established in 1992 in London and has since grown into a prominent retailer in the technology and entertainment sector. With over 600 stores across four continents, CeX has become a trusted name in retail, known for its commitment to quality and customer satisfaction. The introduction of a 5-year warranty on products marked a significant milestone in the company's journey, reinforcing its dedication to providing reliable and high-quality offerings to customers.
CeX specializes in the buying, selling, and exchanging of a diverse range of technology and entertainment products, catering to customers seeking both new and pre-owned items. The company aims to create a sustainable retail environment by promoting the exchange of goods, allowing customers to access affordable technology while reducing waste. CeX Malaysia is dedicated to enhancing the shopping experience through exceptional service and a wide selection of products.
What We Do
CeX Malaysia focuses on providing a unique retail experience by facilitating the buying, selling, and exchanging of technology and entertainment products.
Core Services:
1) Buying and Selling – Customers can sell their pre-owned items and purchase new or refurbished products at competitive prices.
2) Product Exchange – A straightforward exchange process allows customers to trade in their items for store credit or other products.
3) Warranty Services – Offering a 5-year warranty on products to ensure customer satisfaction and confidence in their purchases.
4) Diverse Product Range – A wide selection of technology and entertainment items, including video games, consoles, DVDs, and electronics.
5) Customer Support – Knowledgeable staff provide assistance and guidance to enhance the shopping experience.
Notable Projects & Initiatives:
- Expansion of retail locations across Malaysia to increase accessibility for customers.
- Implementation of sustainable practices in product sourcing and recycling initiatives.
- Community engagement programs to promote technology literacy and responsible consumption.
Company Culture
At CeX Malaysia, the company culture is built around delivering excellent customer service while fostering an inclusive and diverse work environment. Employees are encouraged to share their knowledge and provide unbiased assistance to customers, ensuring a positive shopping experience.
What It’s Like to Work Here:
1) Customer-Centric Approach – Every team member is dedicated to understanding and meeting customer needs.
2) Inclusive Environment – A workplace that values diversity and encourages collaboration among employees from various backgrounds.
3) Knowledge Sharing – Employees are motivated to share their expertise and insights, enhancing the overall customer experience.
4) Team Collaboration – Working together to achieve common goals and support one another in daily tasks.
5) Continuous Learning – Opportunities for professional development and skill enhancement are encouraged.
Workplace Environment:
The workplace at CeX Malaysia is dynamic and engaging, with a focus on teamwork and customer interaction. Employees enjoy a supportive atmosphere where they can thrive and contribute to the company's success. Regular team-building activities and training sessions help strengthen relationships and improve service delivery.
Core Values:
- Commitment to quality and customer satisfaction
- Integrity and transparency in all transactions
- Respect for diversity and inclusion
- Passion for technology and entertainment
- Sustainability and responsible retail practices
This culture empowers CeX Malaysia to maintain its reputation as a leading retailer while ensuring that customers receive the best possible service and products.
Why Join Us?
Health & Insurance: Medical insurance coverage
Medical insurance coverage is provided for all employees.
Money & Compensation: Staff discounts and bonuses
Staff discounts, bonus schemes, and other performance-based rewards are available.
Career Growth / Training: Opportunities for career progression
There are opportunities to progress your career within the organisation, with over 90% of Support and Management staff starting in stores.
Work-Life Balance: No dress code policy
There is no dress code or uniforms, allowing employees to be comfortable and be themselves.
Location & Amenities
Nuovolife Sdn Bhd, Unit E-13-6, Plaza Mont Kiara, No 2, Jalan Kiara, Mont Kiara, 50480 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia
Available Roles(4)
CEX Sales Assistant (Klang Valley)
The CEX Sales Assistant is responsible for providing exceptional customer service and facilitating sales transactions. This role plays a crucial part in maintaining store operations and ensuring customer satisfaction in a dynamic retail environment.
Retail Assistant (MidValley Megamall, Kuala Lumpur)
The Retail Assistant is responsible for processing buy and sell transactions while providing excellent customer service. This role plays a crucial part in maintaining a clean and well-stocked store in a fast-paced retail environment.
CEX Sales Assistant (Paradigm Mall, Johor Bahru)
The CEX Sales Assistant is responsible for providing exceptional customer service and facilitating sales transactions. This role plays a crucial part in maintaining the store's organization and ensuring customer satisfaction in a fast-paced retail environment.
CEX Sales Assistant (Sunway Pyramid)
The CEX Sales Assistant is responsible for processing buy and sell transactions while providing excellent customer service. This role plays a crucial part in maintaining store cleanliness and stock organization in a fast-paced retail environment.