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Global Blue

Global Blue Reviews

Technology-SoftwarePusat Niaga Metro Kepong, 44 1, Jln Prima 2, Kepong, 52100 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia

50 reviews

Qa engineer

Mar 19, 2026

Pros

Nice environment, friendly team members, a lot of challenges

Cons

Cannot say cons. This is a grea place for people who want to learn more about tax free shopping industry.

Director

Mar 19, 2026

Pros

Global Blue France offers an international environment with exciting initiatives and real opportunities to learn. The top management is supportive, and the company encourages innovation and collaboration. A good choice if you want to make an impact in a global setting. Company offers flexibility, which helps maintain a good work-life balance. The environment is multicultural and dynamic.

Cons

Career progression can depend on navigating a complex global structure, so patience and adaptability are key.

Anonymous employee

Mar 19, 2026

Pros

Young and friendly environment, nice workplace

Cons

Career development based more on network than meritocracy, no big chances of growth. No investment on people (training, courses, etc.)

Service delivery

Mar 19, 2026

Pros

International company with different cultures and languages, variety of products and clients

Cons

Management does not manage. Situations get far too bad before anyone is interested in the issues. Client management and requests or never done proactively, all is done in "reaction-mode". Projects seem to be well organised however when several partners are involved it becomes very complicated even though it is simple. Communication internally is not done openly. everything is "rumor based" and then the rumors are either confirmed (generally the bad stuff is always true)...

Anonymous employee

Mar 19, 2026

Pros

Still some good people to work with in non-management level

Cons

Very few good people to work with in management level

Tax associate

Mar 19, 2026

Pros

You’d have all the employee’s benefits from Harrods.

Cons

Too many annoying Chinese customers.

Customer service representative (csr)

Mar 19, 2026

Pros

good company culture flexible working hour/location good staff benefit

Cons

a bit slow in career advance

Anonymous employee

Mar 19, 2026

Pros

Global Blue really looks after its employees and offers a very generous staff remuneration package. The culture is very professional but also personable at the same time. I was lucky enough to make some really good contacts as well as travel on business around the world to Brazil, Switzerland, and Belgium. This is a really good company and I would highly recommend it.

Cons

Tax Free is a very specialist area - this can drastically diminish your transferable skills when looking at other roles. GB has a very rigid employee structure which makes it hard to progress unless someone leaves.

Marketing sales manager

Mar 19, 2026

Pros

Flexible International Fast Growing People Benefits

Cons

Hierarchy Salaries tourist dependent NA NA

It product manager

Mar 19, 2026

Pros

- nice and friendly colleagues and atmosphere - flexible working module

Cons

- compensation can be revised and improved