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About Us
Global Blue was established over 40 years ago and has since positioned itself as a leader in Tax Free Shopping. With its headquarters in Kepong, Kuala Lumpur, the company has experienced significant growth by expanding its services to meet the needs of a diverse clientele across various sectors. This evolution has been marked by the introduction of innovative software solutions that have transformed the shopping experience for both retailers and international travelers.
Today, Global Blue specializes in enhancing the shopping journey through tailored solutions that cater to the unique requirements of retailers and travelers alike. By focusing on technology and customer-centric services, the company continues to redefine the landscape of tax refund services and shopping experiences, ensuring that both businesses and consumers benefit from its offerings.
What We Do
Global Blue provides a range of technology-driven solutions designed to enhance the shopping experience for retailers and international travelers.
Core Services:
1) Tax Free Shopping Solutions – Streamlined processes for international travelers to claim tax refunds on their purchases.
2) Retailer Services – Tailored solutions that help retailers attract and serve international customers effectively.
3) Innovative Software Solutions – Development of technology that improves transaction efficiency and customer engagement.
4) Data Analytics – Insights and analytics services that help retailers understand customer behavior and optimize their offerings.
5) Payment Solutions – Secure and efficient payment processing services for retailers and travelers.
Notable Projects & Initiatives:
- Implementation of advanced software systems that enhance the tax refund process.
- Development of mobile applications to facilitate easier access to services for travelers.
- Partnerships with various retailers to expand the reach of tax-free shopping services.
Company Culture
At Global Blue, the company culture is grounded in teamwork, creativity, and mutual respect. Employees are encouraged to share their ideas and collaborate closely, fostering an environment where innovation can flourish.
What It’s Like to Work Here:
1) Collaborative Environment – Teamwork is emphasized, with cross-functional collaboration on projects and initiatives.
2) Creative Freedom – Employees are empowered to think outside the box and propose innovative solutions.
3) Respectful Atmosphere – A culture of mutual respect ensures that all voices are heard and valued.
4) Continuous Learning – Opportunities for professional development and skill enhancement are readily available.
5) Focus on Results – Employees are motivated to achieve goals while maintaining a supportive and inclusive workplace.
Workplace Environment:
The workplace at Global Blue is designed to promote collaboration and creativity, featuring open spaces and modern facilities that encourage interaction among team members. Regular team-building activities and innovation workshops help strengthen relationships and drive project success.
Core Values:
- Commitment to excellence
- Customer focus
- Innovation and creativity
- Team collaboration
- Integrity and respect
This culture enables Global Blue to remain at the forefront of the technology and tax refund industry while continuously enhancing the shopping experience for its clients.
Why Join Us?
Career Growth / Training: Career advancement opportunities
Be part of a pioneering technology company that values innovation and collaboration, providing opportunities for personal and professional growth.
Work-Life Balance: Flexible work environment
We create a flexible environment that encourages creativity and allows for exploration and innovation in your work.
Team & Culture: Forward-thinking culture
Our culture makes space for individuals to explore and innovate, fostering a collaborative atmosphere that supports creative solutions.
Location & Amenities
Pusat Niaga Metro Kepong, 44-1, Jln Prima 2, Kepong, 52100 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia
Available Roles(3)
Service Operations Executive
The Service Operations Executive is responsible for monitoring operator consoles and responding to system incidents, requests, and faults. This role plays a critical part in ensuring the smooth operation of technology services and maintaining high-quality documentation of IT operations procedures.
Full Stack Developer
The Full Stack Developer is responsible for designing and implementing software solutions across the full technology stack. This role involves collaborating with a dynamic SCRUM team to deliver high-quality products that meet user needs.
HEAD OF PRODUCT, PAYMENTS
The Head of Product, Payments is responsible for defining and executing the product strategy for Global Blue Payments in Australia. This role involves leading a team to deliver innovative payment solutions that align with global initiatives and local market demands while driving business growth.