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About Us
Infobip was founded in 2006 by a group of entrepreneurs with the ambition to transform communication in the digital landscape. What began as a small startup has rapidly evolved into a prominent player in the telecommunications industry, with a workforce of over 1,000 employees spread across more than 75 offices globally, including a strong presence in Kuala Lumpur. The company's journey has been marked by significant milestones, particularly the development of a robust cloud communication platform that enhances the way businesses interact with their customers.
Today, Infobip is recognized for its innovative solutions that empower businesses to engage effectively with their audiences. By leveraging advanced technology and a customer-centric approach, Infobip continues to redefine communication strategies across various sectors, ensuring that companies can connect with their customers in meaningful ways.
What We Do
Infobip offers a comprehensive cloud communication platform that enhances customer engagement for businesses across multiple industries.
Core Services:
1) Messaging Solutions – SMS, email, and chat applications for effective customer communication.
2) Voice Services – High-quality voice calling solutions for businesses to connect with customers.
3) Authentication Services – Secure user verification and authentication solutions to protect customer data.
4) Customer Engagement Tools – Platforms for personalized marketing and customer interaction.
5) API Integrations – Seamless integration of communication services into existing business applications.
6) Analytics and Insights – Tools for tracking and analyzing customer interactions to improve engagement strategies.
Notable Projects & Initiatives:
- Development of a unified communication platform that integrates various messaging channels.
- Implementation of security measures to enhance customer data protection.
- Collaboration with businesses to create tailored communication solutions that meet specific needs.
Company Culture
Infobip fosters a culture that emphasizes collaboration, creativity, and growth, creating an environment where every employee's contributions are valued. Team members are encouraged to share their ideas and work together towards achieving common objectives, promoting a sense of belonging and teamwork.
What It’s Like to Work Here:
1) Collaborative Environment – Employees work together across teams to drive innovation and problem-solving.
2) Creative Freedom – Team members are empowered to express their ideas and explore new solutions.
3) Growth Opportunities – Continuous learning and professional development are encouraged to help employees advance their careers.
4) Inclusive Atmosphere – A diverse workforce that respects and values different perspectives and backgrounds.
5) Focus on Results – A performance-driven culture that rewards achievements and contributions.
Workplace Environment:
The workplace at Infobip is designed to inspire creativity and collaboration, featuring open spaces that facilitate communication and teamwork. Regular team-building activities and professional development programs help strengthen relationships among colleagues and enhance overall job satisfaction.
Core Values:
- Innovation and creativity
- Collaboration and teamwork
- Customer focus and satisfaction
- Integrity and transparency
- Continuous improvement and growth
This culture has enabled Infobip to thrive as a leader in the telecommunications sector while remaining committed to revolutionizing communication for businesses worldwide.
Why Join Us?
Money & Compensation: Comprehensive Medical Coverage
Provides extensive inpatient, outpatient, and dental coverage along with annual health screenings for employees and eligible dependents.
Health & Insurance: Flexible Medical Insurance Plan
Offers an optional AIA medical plan upgrade to enhance basic medical and outpatient insurance benefits.
Leave / Time Off: Paid Maternity and Annual Leave
Includes 60 days of paid maternity leave for female employees and 14 days of paid annual leave with pro-rata accrual starting after three months of service.
Work-Life Balance: Side Business and Flexible Working Hours
Allows employees to pursue side businesses as long as they do not affect job performance, with flexible working hours and optional remote work based on job requirements and supervisor approval.
Location & Amenities
Level 10, Bangunan Getah Asli, 148 Jalan Ampang, 50450 Kuala Lumpur, WP Kuala Lumpur, Malaysia