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Mid Market Customer Growth Executive – Infobip

Infobip
Kuala Lumpur
Salary: Undisclosed

Role Summary

As a Mid-Market Customer Growth Executive, you will manage client relationships to drive satisfaction and growth. This role focuses on achieving performance goals and collaborating with various internal teams to ensure client success.

Job Description

The Mid-Market Customer Growth Executive's role is to drive client satisfaction, retention, and growth by managing client relationships and ensuring proper account setup. Responsibilities include building trusted relationships with clients, meeting performance goals, analyzing client data, and collaborating with internal teams. This entry-level position aims to achieve business growth through effective client management and continuous development of skills and knowledge.

Job Requirements

Bachelor's degree in a relevant field

0-2 years of experience in account management or customer success

Strong communication and interpersonal skills

Ability to analyze data and forecast client needs

Familiarity with CRM tools (e.g., Salesforce)

Team player with a collaborative mindset

Willingness to learn and adapt in a fast-paced environment

Quick Info

Company

Infobip

Location

Kuala Lumpur

Salary

Undisclosed

Skills Required

7 skills

Click to submit your application

Required Skills

1

Account Management

2

Customer Success

3

Data Analysis

4

Communication

5

Teamwork

6

CRM Tools

7

Problem-Solving

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