
As a Mid-Market Customer Growth Executive, you will manage client relationships to drive satisfaction and growth. This role focuses on achieving performance goals and collaborating with various internal teams to ensure client success.
The Mid-Market Customer Growth Executive's role is to drive client satisfaction, retention, and growth by managing client relationships and ensuring proper account setup. Responsibilities include building trusted relationships with clients, meeting performance goals, analyzing client data, and collaborating with internal teams. This entry-level position aims to achieve business growth through effective client management and continuous development of skills and knowledge.
Bachelor's degree in a relevant field
0-2 years of experience in account management or customer success
Strong communication and interpersonal skills
Ability to analyze data and forecast client needs
Familiarity with CRM tools (e.g., Salesforce)
Team player with a collaborative mindset
Willingness to learn and adapt in a fast-paced environment
Company
Infobip
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
7 skills
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Account Management
Customer Success
Data Analysis
Communication
Teamwork
CRM Tools
Problem-Solving