Mid Market Customer Growth Executive – Infobip
Role Summary
The Mid Market Customer Growth Executive is responsible for driving client satisfaction, retention, and growth through effective client management. This entry-level position plays a crucial role in achieving business growth by fostering strong client relationships and collaborating with internal teams.
Job Description
In this role, you will engage with clients daily, ensuring their needs are met and fostering long-term relationships. You will work in a dynamic environment that encourages continuous learning and development.
Key Responsibilities:
- Build trusted relationships with clients.
- Manage client accounts and ensure proper setup.
- Analyze client data to forecast needs and performance.
- Collaborate with internal teams to enhance client satisfaction.
- Meet performance goals and targets.
- Drive client retention and growth initiatives.
- Continuously develop skills and knowledge relevant to the role.
Job Requirements
Bachelor's degree in a relevant field.
0-2 years of experience in account management or customer success.
Strong communication and interpersonal skills.
Ability to analyze data and forecast client needs.
Familiarity with CRM tools (e.g., Salesforce).
Team player with a collaborative mindset.
Willingness to learn and adapt in a fast-paced environment.
Quick Info
Company
Infobip
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
7 skills
Click to submit your application
Required Skills
Client Relationship Management
Data Analysis
Communication
Interpersonal Skills
Team Collaboration
Adaptability
Problem Solving
Application Tips
- Ensure your resume highlights relevant skills and experience
- Tailor your application to match the role requirements
- Double-check all information before submitting
- Submit your application as soon as possible to increase your chances