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Infobip Asia Pacific Sdn. Bhd.
Telecommunications
Snapshot
85 total reviews
Source
Glassdoor
100% of reviews mention positives
Page
2 / 2
Technical account associate
Infobip has a great environment. Everybody here understands and replicates the spirit of the company, and are very friendly and helpful. Also, I received everything that I needed to create my own office at home and the onboarding process was amazing.
I can't see anything to complain here, to be honest
Sales manager
I have been working with Infobip for longer than a year now but I would not recommend.
The middle management is completely toxic and inexperienced.Am talking about Regional Managers and Sales Team leaders. What happens is they send fellow croatians to every country the operate in to lead. In Africa as has happened in Canada and else where I have seen 70% of the staff leave. Let me give an example .Promotion is based on the colour of your skin and the country you come from. If you are white croatian you have a very good chance in the company if you shut up and smile and tow the line. Otherwise if you are especially not white or from Croatia you are better off somewhere else.
Devops engineer
Awesome company to work for. They realize their people are their biggest asset and try really hard to keep them. Regular pay raises, bonuses, other benefits. Managers are equally reviewed by their subordinates, as they review their subordinates. Everything is made transparent in communication. There is whole system in place to make sure you are happy.
Nothing that I personally experienced.
Customer care engineer
This is a really good company, they take care the employees and thread the staff as a family.There are opportunities for growing up. Infobip has brilliant future as a telecommunication company.
The salaries could be better for some position.
Presales engineer
Great people, great culture and interesting client names. Company where you can learn a lot and boost your career.
Fast growing pace sometimes create chaos which is normal in this type of fast growing organisations. Work life balance can sometimes be hard.
Programme analyst
Work-life balance, Good Team, People across levels communicate with you with a humble mindset
So far, in my 3 months with the company, I can not think of any cons
Finance
Great company, great people, great culture
Constant changes, processes not defined
Partner development manager
Strong SMS business footprint in the market.
Lacking of a clear and long lasting company direction. Push an immature product/service to the market too fast. The company still in a startup mindset.
Internal communications expert
Great teams Great knowledge share
Some of the work is done in clusters
Project manager
Good learning opportunities across infrastructure, working methodologies, and global operations, within a technically complex environment operating at true global scale. This scale brings real-world challenges and exposure to complex systems and customers, although it can sometimes be difficult to quickly find the latest information or identify clear ownership for specific micro-services. Colleagues are talented, motivated, and generally open to collaboration and knowledge sharing, which makes day-to-day work both productive and enjoyable. Despite significant growth, the company still gives individuals room to take ownership, make decisions within their role, and influence outcomes. The company’s growth story and market position are genuinely strong, providing long-term stability and exciting opportunities. Lateral moves and internal mobility are supported, enabling horizontal career development and exploration of different roles within the company.
Decision-making can at times be slow or lack clarity due to multiple organizational layers, which can make internal processes feel slow. Teams often operate with their own workflows, impacting resolution times and in some cases, extending delivery beyond expectations. Career progression is possible both vertically and horizontally, but moving to a new grade does not always come with increased responsibility or meaningful growth opportunities.
Finance department
You can work flexible hours, young teams.
Low salary. Menagement is all about their short term goals, not care about wellbeing of company. Company is lying to care about employees when all they care about is their profit and how to maximum use you. There is constatnt changing in proccesses that are not well developed and are half useful. Much stress to keep with all troubles.
Product manager
Amazing people and atmosphere, pretty normal pace and supportive environment.
My experience has been quite positive.
Key account manager (kam)
Stability and products stack. People
Lack of clarity for salary, carrier paths and bonuses.
Software developer
Company which is constantly rapidly progressing for the last couple of years. It is friendly atmosphere in the office. Employees are able to work from home. Salary is competitive and it is possible to change roles and progress inside the company.
Lack of cross department communication. HR department is constantly changing the company structure, which is not always a good decision. Chaotic structure inside the company
Billing specialist
Large company committed to work-life balance
Very messy conversion to new billing system causing much headaches to employees and customers
Core operations
When the first Corona case happend in Croatia in February, Infobip was the first company that sent all of its employees to work from home. First I thought this decision was too much, but then it turned out to be good for us. It's been 10 weeks working from home, we get constant updates via email on the situation, the company functions great remotely and they even let some of my coleagues to use office equipment (like ergonomic chair) and take it home so they can work efficiently.
There is a lot of meetings
Home office suitable as a option
Many internal Changes with comisiones
Anonymous
Startup mentality & informal culture, flexible working hours, smart and inspiring colleagues. The opportunity to work on products for global markets, opportunities for travel. Competitive salary.
This fast pace industry is not for everyone. So I would say it’s not really Infobip fault that things are moving fast. This is why they are successful, they can adapt quickly, but as I said it’s not for everyone... and that’s ok :)
Great Office Good Culture Fun company activities
it can be a competitive environment
Impressive benefits, great people, Infobip and my bosses strive for my professional growth and the only thing that would make it better is a higher pay but you could say that about any job tbf
there are some kind of rivalries between departments, nothing major though
The salary was better than average salaries for the same job in the country. The working environment is nice. There is a free coffee vending machine and a free food vending machine in the office, the working hours are standard, but you're allowed to take as many breaks as you need.
The worst part of working there were people in some departments. The company culture is in general absolutely horrible. Also, you're expected to work off-hours (which are sometimes paid sometimes not). There is an abundant amount of work and not nearly enough people to cover it all.
- great corporate culture & people - truly great place to learn & develop, it all depends on you - global product that reaches major part of mobile devices in the world, worth to be proud :) - international team - never feel bored, constant changes, new challenges & projects, space to grow - trustful employer
- more bureaucracy - slower speed of delivery
Good place to work as it promote self growth
Work policy are changing too many times
As the title says - employees are the biggest value of this company. Young, passionate, driven intellectuals from across the globe. Team spirit is powerful on all non-managerial levels.
People who are leading the company, - founders and their buddies form top management. No need for qualifications, you just need to be from the family or friend-of-a-friend to get to the top. And a guy, no women allowed on highest managerial roles. Very immature attitude towards business, no decision making process, no budgeting or proper salary distribution. They are paying loyal employees the lowest they can get by with, with no bonus structure or proper awarding/recognition system. Micromanagement is a severe issue, as owners tend to meddle in time attendance of the employees, require from you openly to work overtime (without paying extra hours), counting every cup of tea/coffe you drink ''on company cost''. And the fact that founder's father is constantly walking around HQ, badgering employees on how to do their job, and how to save a little more money on the heating/cooling is just not acceptable. All in all, current climate in the company is worst I've seen so far and lot of seniors are leaving the company. Things got a lot worse during years and from what it looks like, they are not turning for the better.
Great people across lower levels of the organisation. Ok products (at least on the cpaas side).
If you are not one of the chosen (typically Croatian and typically male) then your options are very limited here. They talk about a family culture but it’s not true (unless you are one of the above). They pretend engagement matters but it really doesn’t and as for loyalty - forget it. Warning for potential uk joiners - you are at risk as you are seen as high cost.
Young Environment Good technology You can learn a lot
Poor middle managment Poor organizative structure
Many open minded senior developers willing to share their knowledge, good salaries depending on your level of knowledge and investment. Really nice people in general and relaxed atmosphere. Cool new technologies, education budget and job fitted to you as much as possible.
Can't really think of anything.
Very respectful culture that values individuality and family. Empathetic leaders, highly professional colleagues, and an open-door environment that makes it a great place to work.
So far, I honestly haven’t experienced any major downsides. Like any workplace there can be challenges, but overall, the experience has been very positive.
Its a modern company, that have manage to keep the startup atmosphere still after 10 years and offices worldwide. Great colleagues, good salary, great working hours. Also very good on following trends and adjust after them, a flexibel company!
Im at a small office so some new colleagues would be fun.
Result orientated company ideal for single people without family. Opportunity to travel worldwide and gathering work experience.
Low salaries, undefined bonus package, often work after working hours without proper compensation. Lack of information from middle management. Important to know right people, often your direct superior is there just because of their good friendship with owners and not because of their competence.To be promoted and get higher salary is hard mission to accomplish, since talking nice to superior and knowing right people regardless of accomplishment of yours is much better way.
It had a great culture before -- promoting good relationship amongst employees
Stricter rules and complex processes
Great work environment, at least in Mexico City you have autonomy and there is not much pressure.
There is not much opportunity for growth
Great oportunity to work in multinational environment.
Big work load and not supportive management.
Good Product Good growth curve
Low salaries Micromanagement low or minimum career advancement for departments outside sales
Flexible time Hybrid model of work
No work life balance Not so good package
