Manager
Mar 30, 2026Pros
Provides good benefits as well as experience
Cons
Nothing much to complain about

Food and BeverageKuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia
Provides good benefits as well as experience
Nothing much to complain about
Off days 2 days a week HQ is supportive
Sometimes too many customers in outlet
Amazing work environment Good staff meals Positive environment
Overwhelming customers at time to time
Get 2 offdays per week
Customer a bit fussy sometimes
Salary is higher. And also have 23 of perk and benefits!
None for me, All goods!
A lot of perks and benefits
There are none in this company
Because always busy, have a chance to see how plating is done. Can learn knife skills because alot of prep
Kitchen get hot. Customer have weird add on for food
Staff benefits attractive in the beginning
Management to oblivious to current staff situation whilst rather focusing on company expansion
Good pay and working environment. Amazing teammates across all departments. OT claimable.
Terrible bosses. Recently, the pay has been delayed continuously including allowances. Sales incentives, birthday vouchers, staff discounts, etc have been cut. No yearly increment and bonus. You stay at the same level unless you threaten to leave if you are deemed valuable in the company. A new department has been added to work in the central kitchen, they would start work at 2AM which is horrendous. There's no work life balance for that timing. Changing department is not an option as there's lack of staff overall. More and more stores are opening but delay payment. Suppliers' payment backed up. Staffs are highly unmotivated and burn out to work, all are finding better jobs. New items keep adding up without removing old, unsellable ones, which means more tasks with lack of staff. With CNY season now, bosses didn't even bother to buy several boxes of mandarin oranges to share among the central kitchen staff, despite the bosses are Chinese. All we get is additional work to increase sales for the company. BOH members are the most underappreciated in this whole company.
Great team work & working spirit, even though we are quite busy with service especially during weekends. Always good to see regular customers coming back; transparent management & team that listens to each other
F&B is not for everyone, it can get quite tiring with shift work & customers demand. But good to always have feedback from customers.