Kenny Hills Hospitality Group

Nothing much to complain about

Sometimes too many customers in outlet

Overwhelming customers at time to time

Customer a bit fussy sometimes

None for me, All goods!

There are none in this company

Kitchen get hot. Customer have weird add on for food

Management to oblivious to current staff situation whilst rather focusing on company expansion

Terrible bosses. Recently, the pay has been delayed continuously including allowances. Sales incentives, birthday vouchers, staff discounts, etc have been cut. No yearly increment and bonus. You stay at the same level unless you threaten to leave if you are deemed valuable in the company. A new department has been added to work in the central kitchen, they would start work at 2AM which is horrendous. There's no work life balance for that timing. Changing department is not an option as there's lack of staff overall. More and more stores are opening but delay payment. Suppliers' payment backed up. Staffs are highly unmotivated and burn out to work, all are finding better jobs. New items keep adding up without removing old, unsellable ones, which means more tasks with lack of staff. With CNY season now, bosses didn't even bother to buy several boxes of mandarin oranges to share among the central kitchen staff, despite the bosses are Chinese. All we get is additional work to increase sales for the company. BOH members are the most underappreciated in this whole company.

F&B is not for everyone, it can get quite tiring with shift work & customers demand. But good to always have feedback from customers.