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About Us
Machines Sdn Bhd was established in 2006 and has rapidly become a prominent name in Malaysia's retail sector. From its humble beginnings with a single store, the company has expanded to 65 locations nationwide, solidifying its position as the largest Premium Apple Authorized Reseller in the country. This impressive growth is a testament to Machines Sdn Bhd's dedication to providing high-quality products and exceptional customer service, making Apple products accessible to a wide range of customers.
Specializing in a diverse array of Apple products and services, Machines Sdn Bhd caters to the needs of various clientele, from tech enthusiasts to professionals seeking reliable technology solutions. The company's commitment to excellence is reflected in its knowledgeable staff and tailored offerings, ensuring that every customer receives the support and products they need to enhance their technological experience.
What We Do
Machines Sdn Bhd offers a comprehensive selection of Apple products and services designed to meet the diverse needs of its customers.
Core Services:
1) Retail Sales – A wide range of Apple products including iPhones, iPads, MacBooks, and accessories.
2) Technical Support – Expert assistance for product inquiries, troubleshooting, and customer service.
3) Repair Services – Mobile and laptop repair services to ensure devices are functioning optimally.
4) Product Education – Workshops and demonstrations to help customers understand and utilize their Apple products effectively.
5) Trade-In Programs – Options for customers to trade in their old devices for credit towards new purchases.
Notable Projects & Initiatives:
- Expansion of retail locations to enhance accessibility for customers across Malaysia.
- Implementation of customer loyalty programs to reward repeat business.
- Community engagement initiatives to promote technology education and awareness.
Company Culture
The culture at Machines Sdn Bhd is built on teamwork, continuous learning, and a shared enthusiasm for technology. Employees are encouraged to collaborate and support one another, fostering a family-like atmosphere that promotes personal and professional growth.
What It’s Like to Work Here:
1) Collaborative Environment – Team members work together to achieve common goals and provide exceptional service.
2) Continuous Learning – Opportunities for professional development and training to enhance skills and knowledge.
3) Passion for Technology – Employees share a genuine interest in technology, which drives engagement and motivation.
4) Customer-Centric Approach – A strong focus on understanding and meeting customer needs.
5) Supportive Atmosphere – A culture that values employee contributions and encourages open communication.
Workplace Environment:
Machines Sdn Bhd’s workplace reflects its commitment to teamwork and innovation, featuring modern retail spaces that encourage interaction and collaboration among staff. Regular team-building activities and training sessions help strengthen relationships and enhance the overall work experience.
Core Values:
- Commitment to customer satisfaction
- Integrity and transparency
- Teamwork and collaboration
- Continuous improvement and innovation
- Passion for technology and service excellence
This culture has enabled Machines Sdn Bhd to thrive in the competitive retail landscape while maintaining its focus on delivering quality products and services to its customers.
Why Join Us?
Money & Compensation: Employee Provident Fund & Insurance
Includes EPF, SOCSO, and EIS contributions as part of employee benefits.
Health & Insurance: Comprehensive Medical Benefits
Medical benefits cover outpatient treatments and hospitalization expenses.
Leave / Time Off: Annual Leave & Public Holidays
Employees receive annual leave plus public holidays as paid time off.
Money & Compensation: Staff Discounts on Apple Products
Staff enjoy discounts on Apple products and accessories.
Location & Amenities
Level 16, Block B, Northpoint Office, Medan Syed Putra Utara, Mid Valley City, WP Kuala Lumpur, Malaysia
Available Roles(2)
Retail Sales Advisor (Penang - Klippa Batu Kawan/ Bagan Ajam)
The Retail Sales Advisor is responsible for engaging with customers to ensure a positive shopping experience. This role involves effective communication of product information and understanding customer needs to provide tailored solutions.
Technician (Mobile & Laptop Repair)
The Technician (Mobile & Laptop Repair) is responsible for diagnosing and resolving hardware and software issues for customers. This role plays a crucial part in ensuring customer satisfaction and enhancing the overall efficiency of the service department.