Technician (Mobile & Laptop Repair) – Machines Sdn Bhd
Role Summary
The Technician will diagnose and resolve iOS and MAC hardware and software issues while ensuring customer satisfaction through effective service and support, leveraging sales experience to enhance overall service delivery.
Job Description
As a Technician specializing in Mobile and Laptop Repair, you will be responsible for diagnosing and resolving hardware and software issues for customers using iOS and MAC systems. Your role will involve troubleshooting various technical problems, providing effective solutions, and ensuring customer satisfaction through high-quality service. You will also assist in maintaining service records and may engage in sales activities related to repair services and products. Your expertise will contribute to the overall efficiency of the service department and enhance the customer experience.
Job Requirements
Minimum SPM qualification
Experience in sales and service
Proficient in diagnosing hardware issues
Knowledge of iOS and MAC software
Strong problem-solving skills
Excellent communication abilities
Ability to work independently and in a team
Customer-oriented mindset
Quick Info
Company
Machines Sdn Bhd
Location
Wp Kuala Lumpur
Salary
Undisclosed
Skills Required
8 skills
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Required Skills
Diagnosing Hardware Issues
Ios Troubleshooting
MAC Software Knowledge
Problem-Solving
Customer Service
Communication
Teamwork
Sales Experience
Application Tips
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