Marriott International

Bad salary and bad negotiation

Long working hours,high stress levels, low starting salary

Management can make or break your experience

Your managers really determine your experience. Each location is owned by someone who is a third party or partners with a third party. Corporate is there to protect their own assets which is not the employee. When ever you are faced with a write up and you want to challenge it NEVER do a peer review. The review is done by a team they blanket train on policy. As a server the only way to understand is by working in that environment. Your team should be able to speak and review but they are not allowed. You can do a review from your managers but it's like the police investigating the police. You will end up leaving with some type of discipline which means you can not transfer to another location for months. Currently due to a tight budget at an AIRPORT location they refuse to hire extra help to assist with things such as food runner or barback. This means your bartenders have to set up the bar, take orders, and sometimes if the one person that (has been food running for 25+ years needs a day or two off ) run their food. You have a revolving door or managers that come from other locations that were sinking ships. Trying to implement their aloof strategy on new minds that are old minds because they have been there for 10, 25, 40+ years in the same position. The GM of the hotel has been out for months on emergency health related issues. They have increased price of food, taken away discounts, set new policies around the food and kitchen. But again the managers are miserably there, missing in action when it matters, or just getting their feet wet so they do not know much outside of the schooling they just finished. Creating misery for those that work 10+ hour days but get no over time because in Georgia the only way to get overtime is to work over 40hours, so they will work you for 6-8 days straight then give you 3-4 days off. Truly a wear and tear on your mental and body.

Not many opportunities for career growth with low pay

You do not get paid enough for the amount of work needed to be done.

None right now I enjoy working at Marriott

Experience is very dependent upon the General Manager and property specific. Do research on that specific brand / hotel. Franchise experience is very different.

it's a sharp learning curve, coming from fast food you always need to be dressed in a suit and keep neat, dealing with annoying guests

You need to choose the right team to be in.