Operations manager
Mar 30, 2026Pros
Fast pace . Young . Open to ideas
Cons
Things change quickly, need to be flexible

E-CommerceDamansara Utama, 47400 Petaling Jaya, Selangor, Malaysia
Fast pace . Young . Open to ideas
Things change quickly, need to be flexible
It's enjoyable to work in a modern, clean store and help customers who are excited about the brand.
Process and systems change often. Takes time to adapt and slows down ops during the initial implementation.
not much pressure from the work itself
customers can be a headache
Some people or team is good to work with
Lack of knowledge team, lack of experience, ignorance,
Nothing much other than good peers
Management has no clear direction, often shifts blame to others without taking any form of accountability, and does not have people mindset.
Popular company, lots of customer come because of the brand; Pay is on time and even part timers have epf and socso pay
Maybe can interview full time worker more thoroughly because some colleagues have bad attitude others but most of the colleagues i met are good.
Good place to start for a first job
So many things need to change start from the management side
- welcoming kit is amazing and generous - staff discount - kinda accessible to public transport (bus then mrt) - food around is okay - working hours is a bit flexible - starting salary is decent for fresh grad (>RM 3k) - HR team is welcoming to hear feedbacks, they have a good system like onboarding, exit, teambuilding, policies, etc
- lack sense of belonging especially when you're the minority - there will be lots of changes everyday and sometimes too many things going on at the same time - lack of good training as in OTJ, structured and in a way thats best in understanding how the dept work. might feel lost
Opportunity to meet and work with talented individuals: One of the highlights of my previous company was the chance to collaborate with exceptional people who became good friends. Building relationships and networks with such individuals was a valuable aspect of my experience. Work-life balance was achievable with effective time management.
Lack of proper recognition for efforts: One aspect that could be improved in my previous company was the recognition of employee efforts. Often, our hard work and contributions were not acknowledged or appreciated, which could be demotivating. Limited opportunities for input and voice: The company had a hierarchical structure that sometimes limited opportunities for employees to express their opinions and ideas.
good for growth and learning
no particular cons, overall nice experience