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About Us
SG Global Support Services Sdn. Bhd. was established with the mission to enhance donor management for non-profit organizations, ensuring that they can effectively engage with their supporters. Since its founding, the company has made significant strides in the media and marketing industry, partnering with over 70 non-profits across 14 countries to deliver tailored solutions that meet their unique fundraising needs.
The company has achieved notable success through the implementation of customized fundraising strategies that have significantly improved donor engagement and operational efficiency for its partners. By providing comprehensive administrative support, SG Global Support Services enables non-profits to focus their resources on their core missions, ultimately driving greater impact in their communities.
What We Do
SG Global Support Services specializes in delivering innovative media and marketing solutions tailored to the needs of non-profit organizations, enhancing their fundraising capabilities and donor relationships.
Core Services:
1) Donor Management Solutions – Customized systems to streamline donor engagement and communication.
2) Fundraising Strategy Development – Tailored strategies to optimize fundraising efforts and maximize donor contributions.
3) Administrative Support – Comprehensive support services that allow non-profits to focus on their mission-driven activities.
4) Marketing and Outreach – Effective marketing campaigns designed to raise awareness and attract new donors.
5) Training and Development – Workshops and resources to enhance the skills of non-profit staff in donor management and fundraising.
Notable Projects & Initiatives:
- Implementation of a donor engagement platform that improved communication for over 70 non-profits.
- Development of targeted fundraising campaigns that increased donor contributions by significant margins.
- Collaboration with international non-profits to share best practices and enhance fundraising efforts across borders.
Company Culture
At SG Global Support Services, the workplace culture is built on collaboration, growth, and a strong sense of community. Employees are encouraged to share their ideas and take initiative, fostering an environment where everyone feels valued and empowered to contribute.
What It’s Like to Work Here:
1) Collaborative Environment – Teamwork is emphasized, with employees working together to achieve common goals.
2) Growth Opportunities – Continuous learning and professional development are encouraged through training and mentorship programs.
3) Community Focus – Employees are passionate about making a positive impact in the non-profit sector and supporting meaningful causes.
4) Open Communication – A culture of transparency where feedback and ideas are welcomed and appreciated.
5) Inclusive Atmosphere – A diverse workforce that values different perspectives and experiences.
Workplace Environment:
The workplace is designed to promote collaboration and creativity, featuring open spaces for teamwork and brainstorming sessions. Regular team-building activities and community engagement initiatives help strengthen relationships among employees and reinforce the company's commitment to supporting non-profits.
Core Values:
- Commitment to excellence in service
- Passion for supporting non-profit missions
- Integrity and accountability in all actions
- Innovation in problem-solving
- Respect and inclusivity in the workplace
This culture enables SG Global Support Services to thrive as a key player in the media and marketing industry while making a meaningful difference in the non-profit sector.
Why Join Us?
Health & Insurance: Comprehensive medical coverage
In-patient and out-patient services are provided to ensure staff well-being.
Career Growth / Training: Continuous training programs
We provide training to all staff to ensure they are well-equipped for their roles.
Performance & Recognition: Opportunities for promotion
There are great opportunities for advancement and the possibility of exploring different roles.
Team & Culture: Open communication policy
We maintain an open communication policy at all levels to foster a collaborative environment.
Location & Amenities
Level 18, Axiata Tower, No.9, Jalan Stesen Sentral 5, KL Sentral, 50470 Kuala Lumpur., Kuala Lumpur Sentral, 50470 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia
Available Roles(3)
Internship Telesales Intern
The Internship Telesales Intern is responsible for supporting donor engagement and fundraising efforts. This role provides hands-on experience in telesales, customer engagement, and CRM management within real-world sales and marketing environments.
Internship Customer Service Intern
The Internship Customer Service Intern is responsible for providing exceptional service to customers through various communication channels. This role involves managing inquiries and issues while ensuring a professional and courteous interaction with clients.
Telesales Executive (Mandarin/Cantonese Speaker)
The Telesales Executive (Mandarin/Cantonese Speaker) is responsible for engaging potential donors to support charity campaigns. This role plays a crucial part in building long-term donor relationships and achieving fundraising targets to drive organizational growth.