
This position is for a Customer Service Intern focused on supporting customers through friendly communication and issue resolution. The role provides practical experience in a professional environment while assisting with customer service tasks.
The Customer Service Intern will be involved in managing inbound and outbound calls, providing service to customers, and maintaining accurate customer records. The role includes handling enquiries and issues promptly, following up effectively, and ensuring all interactions are handled professionally. The intern will also manage communication through various channels such as calls and emails, ensuring accuracy and courteous handling of each interaction.
Good communication skills over the phone with good command of English.
Able to read and speak in Mandarin will be an added advantage.
Computer literacy is essential, especially in MS Word and Excel.
Company
SG Global Support Services Sdn. Bhd.
Location
Kuala Lumpur
Salary
MYR 800 - 1000
Skills Required
1 skills
Click to submit your application
Human Services