Claim Your Company
Shangri-La Shared Services Sdn. Bhd. logo

Shangri-La Shared Services Sdn. Bhd.

HospitalitySSM: 198101012123

Shangri-La Shared Services Sdn. Bhd. Careers & Job Vacancies in Malaysia

2 live Shangri-La Shared Services Sdn. Bhd. vacancies on SuperJobs, across Kuala Lumpur. Apply direct, free and with no agency fee.

Gallery

Shangri-La Shared Services Sdn. Bhd. - Image 1

About Shangri-La Shared Services Sdn. Bhd.

SSM registration no.
198101012123
Headquarters
Level 22, Menara 3 Petronas, Persiaran KLCC, 50088 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Shangri-La Shared Services Sdn. Bhd. was established as an integral part of the Shangri-La Group, a distinguished hospitality company founded in 1971. Originating in Malaysia, the Shangri-La Group has expanded its footprint to become a leading name in the global hospitality sector, renowned for its collection of luxury hotels and resorts that prioritize exceptional service and unforgettable guest experiences.

The establishment of Shangri-La Shared Services marked a significant milestone in the company's journey, focusing on providing high-quality customer service and operational support. This dedicated approach enhances the overall guest experience at Shangri-La Group's properties, ensuring that every interaction reflects the brand's commitment to excellence and hospitality.

What Shangri-La Shared Services Sdn. Bhd. Does

Shangri-La Shared Services is committed to delivering exceptional operational support and customer service to enhance the guest experience across the Shangri-La Group's hotels and resorts.

Core Services:

1) Customer Service Support – Providing assistance and solutions to guests to ensure their needs are met promptly and effectively.

2) Operational Support – Streamlining processes and systems to enhance the efficiency of hotel operations.

3) Knowledge Management – Developing and maintaining resources that support staff training and operational excellence.

4) Quality Assurance – Implementing standards and practices that uphold the Shangri-La brand's reputation for outstanding service.

5) Guest Experience Enhancement – Continuously seeking ways to improve the overall experience for guests through feedback and innovation.


Notable Projects & Initiatives:

- Implementation of training programs focused on enhancing customer service skills among staff.

- Development of knowledge-sharing platforms to facilitate collaboration and idea exchange among employees.

- Initiatives aimed at gathering and analyzing guest feedback to drive service improvements.

Working Culture at Shangri-La Shared Services Sdn. Bhd.

At Shangri-La Shared Services, the culture is deeply rooted in excellence, teamwork, and a steadfast commitment to outstanding service. Employees are encouraged to collaborate and share ideas, fostering an environment where every team member can contribute to enhancing guest experiences.

What It’s Like to Work Here:

1) Collaborative Environment – Teamwork is emphasized, with employees working together to achieve common goals.

2) Commitment to Excellence – A strong focus on delivering high-quality service and operational support.

3) Continuous Improvement – Employees are encouraged to seek innovative solutions and share best practices.

4) Professional Development – Opportunities for training and growth are provided to enhance skills and knowledge.

5) Guest-Centric Approach – Every role is aligned with the mission of creating memorable experiences for guests.


Workplace Environment:

The workplace at Shangri-La Shared Services reflects the values of the Shangri-La Group, with a focus on professionalism, respect, and a shared passion for hospitality. Employees enjoy a supportive atmosphere that values their contributions and encourages personal and professional growth.


Core Values:

- Excellence in service

- Teamwork and collaboration

- Integrity and respect

- Commitment to continuous improvement

- Guest satisfaction as a priority


This culture enables Shangri-La Shared Services to play a vital role in enhancing the overall guest experience at Shangri-La Group's hotels and resorts.

Working at Shangri-La Shared Services Sdn. Bhd.: Locations & Benefits

Shangri-La Shared Services Sdn. Bhd. is currently hiring in Kuala Lumpur. The employer lists 5 benefits on its SuperJobs profile.

Why Join Shangri-La Shared Services Sdn. Bhd.?

🏥

Health & Insurance: Comprehensive medical insurance

Access comprehensive medical insurance covering a wide range of health needs and treatments.

🏥

Health & Insurance: Annual preventive health screening

Avail annual preventive health screenings to monitor and maintain your health proactively.

💰

Money & Compensation: Performance-based bonuses

Receive discretionary bonuses based on your job performance to reward your efforts.

🌴

Work-Life Balance: Five-day work week

Benefit from a standard five-day work week to support a balanced lifestyle.

🌍

Global / International: Complimentary worldwide hotel stay

Enjoy complimentary stays at hotels worldwide as part of your benefits.

Location & Amenities

Level 22, Menara 3 Petronas, Persiaran KLCC, 50088 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Loading map…

Shangri-La Shared Services Sdn. Bhd. Internships & Graduate Programmes

Kickstart your career with real experience. Explore our internship and graduate opportunities.

Shangri-La Shared Services Sdn. Bhd. Salary Ranges in Malaysia

Shangri-La Shared Services Sdn. Bhd. has not published a salary figure on any of its 2 current vacancies. SuperJobs shows the employer's own wording rather than substituting an estimate.

Shangri-La Shared Services Sdn. Bhd. Careers: Frequently Asked Questions

Find answers to common questions about working at Shangri-La Shared Services Sdn. Bhd., including our hiring process, benefits, career growth and more.

How to Apply for Shangri-La Shared Services Sdn. Bhd. Jobs

Apply to any Shangri-La Shared Services Sdn. Bhd. role directly on SuperJobs. There is no agency fee and no charge to applicants.

  1. 1Open the Shangri-La Shared Services Sdn. Bhd. vacancy you want from the list above.
  2. 2Create a free SuperJobs profile and upload your CV once.
  3. 3Submit your application. It goes to the employer, not to an agency.
  4. 4Track the status from your dashboard and reuse the same profile for every other role.

Other open roles at Shangri-La Shared Services Sdn. Bhd.: