About Us
SNF Online (M) Sdn Bhd was established in April 2017, leveraging over 30 years of expertise in the electrical and electronics industry. Based in Malaysia, the company has quickly built a strong reputation in the e-commerce sector, recognized for its commitment to excellence in online retailing, as evidenced by accolades such as the MDEC MyCybersale awards. SNF Online aims to provide a seamless shopping experience for customers looking for high-quality home appliances and consumer electronics.
As an authorized dealer for reputable brands like Sharp, Midea, and Toshiba, SNF Online specializes in offering a diverse range of products that cater to the needs of individual households and businesses alike. The company is dedicated to delivering efficient solutions that enhance the quality of life for its customers, ensuring that they have access to reliable and innovative products.
What We Do
SNF Online focuses on providing a comprehensive range of home appliances and consumer electronics through its e-commerce platform.
Core Services:
1) E-Commerce Retail – Online sales of a wide variety of home appliances and consumer electronics.
2) Customer Service – Dedicated support for customers to assist with inquiries, product selection, and after-sales service.
3) Brand Partnerships – Collaboration with reputable brands to offer quality products and exclusive deals.
4) Live Hosting – Engaging live sessions to showcase products, answer questions, and enhance customer interaction.
5) Efficient Delivery Solutions – Timely and reliable delivery services to ensure customer satisfaction.
Notable Projects & Initiatives:
- Participation in the MDEC MyCybersale awards to showcase commitment to excellence in online retailing.
- Development of interactive live shopping experiences to engage customers and enhance product visibility.
- Continuous improvement of customer service protocols to ensure high levels of satisfaction.
Company Culture
At SNF Online, the company culture is built on teamwork, creativity, and a strong commitment to customer satisfaction. Employees are encouraged to collaborate, share ideas, and contribute to a supportive environment where everyone feels valued.
What It’s Like to Work Here:
1) Collaborative Environment – Team members work together across various functions to achieve common goals.
2) Creativity Encouraged – Employees are invited to propose innovative ideas and solutions to enhance the customer experience.
3) Customer-Centric Focus – Every role is aligned with the mission to prioritize customer needs and satisfaction.
4) Professional Development – Opportunities for training and growth are provided to help employees advance their skills and careers.
5) Recognition and Support – A culture of appreciation where contributions are recognized and celebrated.
Workplace Environment:
The workplace at SNF Online reflects a dynamic and engaging atmosphere, where employees are motivated to excel and contribute to the company's success. Regular team-building activities and open communication foster a sense of belonging and camaraderie among staff members.
Core Values:
- Commitment to quality and excellence
- Customer satisfaction as a priority
- Teamwork and collaboration
- Innovation and creativity
- Integrity and respect for all
This culture has enabled SNF Online to thrive in the competitive e-commerce landscape while maintaining a focus on delivering exceptional products and services to its customers.
Why Join Us?
Money & Compensation: Statutory Contributions Coverage
Employer provides statutory contributions including EPF, SOCSO, and EIS for employee security.
Leave / Time Off: Annual Leave and Holidays
Employees are entitled to annual leave and public holidays as part of their benefits.
Health & Insurance: Comprehensive Medical Coverage
Medical benefits include coverage for outpatient services and hospitalization expenses.
Money & Compensation: Performance Bonuses and Incentives
Employees can earn performance bonuses and sales incentives based on their achievements.
Available Roles(2)
E-Commerce Executive (Customer Service)
The E-Commerce Executive (Customer Service) is responsible for managing customer inquiries regarding the products offered. This role plays a crucial part in ensuring a positive customer experience through effective support and problem resolution.
Host Live
The Live Host is responsible for managing daily live streaming sessions on TikTok and Shopee. This role requires engaging with the audience, promoting products, and ensuring a smooth and captivating broadcast to drive sales.