E-Commerce Executive (Customer Service) at SNF Online - Kelantan
This job is no longer accepting applications.
It was posted on 12 June 2026 and has passed its 30-day listing period. See open Customer Service jobs.
Role Summary
The E-Commerce Executive (Customer Service) is responsible for managing customer inquiries regarding the products offered. This role plays a crucial part in ensuring a positive customer experience through effective support and problem resolution.
Job Description
As an E-Commerce Executive (Customer Service), you will handle customer inquiries and assist them with issues related to their purchases. You will ensure a positive customer experience by providing prompt and effective support.
Key Responsibilities:
- Manage customer inquiries regarding products.
- Provide accurate information to customers.
- Assist customers in resolving purchase-related issues.
- Ensure a positive customer experience.
- Collaborate with team members to enhance service quality.
- Utilize customer management systems effectively.
- Maintain a positive and customer-oriented attitude.
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Job Requirements
Experience in customer service, particularly in e-commerce.
Good communication skills in Malay and English.
Ability to solve problems quickly and effectively.
Knowledge of products and the e-commerce industry.
Ability to work both in a team and independently.
Strong organizational and time management skills.
Positive attitude and customer-oriented mindset.
E-Commerce Executive (Customer Service) - Frequently Asked Questions
What is the salary for a E-Commerce Executive (Customer Service) at SNF Online in Kelantan?
SNF Online lists this E-Commerce Executive (Customer Service) role at RM1,700–RM2,000 per month.
Where is this E-Commerce Executive (Customer Service) job located?
This E-Commerce Executive (Customer Service) position is based in Kelantan, Malaysia. This role is fully on-site.
What qualifications do I need for this E-Commerce Executive (Customer Service) role?
SNF Online is looking for Experience in customer service, particularly in e-commerce.; Good communication skills in Malay and English.; Ability to solve problems quickly and effectively..
How do I apply for this E-Commerce Executive (Customer Service) job at SNF Online?
This job is no longer accepting applications. Similar roles that are hiring now are linked on this page, and you can apply to those directly on SuperJobs with no agency fee.
Quick Info
Company
SNF Online
Location
Kelantan
Salary
MYR 1700 - 2000
Skills Required
7 skills
Required Skills
E-Commerce Executive (Customer Service) Salary at SNF Online
SNF Online lists this E-Commerce Executive (Customer Service) role at RM1,700–RM2,000 per month.
How to Apply for Similar E-Commerce Executive (Customer Service) Roles
- This job is no longer accepting applications.
- Open the "See open jobs" link above for similar roles that are hiring now.
- Create a free SuperJobs profile once and reuse it for every application. There is no agency fee.
Application Tips
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