• The nature of the job will include accessing explicit content that includes text, picture, video etc. • 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations • Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction. • Knowledge of Online Advertisements, Marketing strategy and Google YouTube Monetization Policy, Attend all required training, Attend QA meetings, • Investigate, resolve, and relay complex content issues to the broader Trust and Safety team • Review content of a graphic, violent, sexual, or egregious nature such as Adult, Sexual, Abusive, • Hate, Illegal Acts, Violence, Death, and Tragedy and take appropriate action • Good knowledge of Google tools such as Chrome, Google Sheets, Docs, Slides, Drive, etc • Solve routine problems, largely through precedent and referral to general guidelines • It includes reviewing content that may be sensitive in nature and need to focus whether reviewed content is in violation of our client's terms of service • Participate in continuous training programs and workgroup discussions for optimal development in the role, Engage in conversation around socially sensitive topics with the purpose of keeping our communities safe.
• Management of presentation for data quality outputs scoring and data profiling results • Detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments • Work in rotational shifts / Review, classify and/or remove content according to client guidelines, using specific tools and channels, Understand and remain updated on changing client policies and guideline, Provide an acceptance and immediate resolution to the high priority tickets/ service
