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Administrator – PwC

PwC
Kuala Lumpur
Salary: Undisclosed

Role Summary

The Administrator - Front Desk is responsible for managing the front desk operations and ensuring a welcoming environment for visitors. This role plays a crucial part in maintaining the firm's professional image and facilitating effective communication with clients and the public.

Job Description

As an Administrator - Front Desk at PwC, you will engage with visitors, manage phone inquiries, and ensure a smooth flow of communication within the office. You will maintain a professional demeanor while attending to clients and the general public, adapting your communication style to meet diverse needs.

Key Responsibilities:

  • Greet visitors and direct them to their destinations.
  • Manage incoming phone inquiries and transfer calls as needed.
  • Take messages and provide accurate information about the firm's services.
  • Maintain a professional appearance and uphold the firm's code of ethics.
  • Adapt communication style to meet the needs of various audiences.
  • Ensure the front desk area is organized and welcoming.
  • Handle inquiries with a customer service-oriented approach.

Job Requirements

Good communication skills.

1-3 years of experience in a phone operator role.

Customer service oriented.

Interpersonal and team working skills.

Professional personal presentation.

Attention to detail.

Ability to work in a stressful environment.

Proactive and demonstrates initiative.

Quick Info

Company

PwC

Location

Kuala Lumpur

Salary

Undisclosed

Skills Required

7 skills

Click to submit your application

Required Skills

1

Communication

2

Customer Service

3

Interpersonal Skills

4

Attention To Detail

5

Professionalism

6

Adaptability

7

Teamwork

Application Tips

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