AI Quality Specialist, Customer Support - Trust & Safety at TikTok - Kuala Lumpur
Role Summary
As an AI Quality Analyst, you will play a crucial role in ensuring the quality and effectiveness of our AI processes. This position offers a unique opportunity to contribute to user safety while working in a dynamic and collaborative environment.
Job Description
We are seeking a motivated and detail-oriented AI Quality Analyst to join our team at TikTok in Kuala Lumpur. In this role, you will gain valuable exposure to various areas of the company, collaborate on projects, and advocate for positive change. You will focus on user and creator safety queries, working closely with product operation teams to evaluate AI capabilities and accuracy through advanced AI model labeling.
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Job Requirements
Previous experience in Customer Support or Trust and Safety & a passion for helping our user community
Ability to analyze information to identify trends and/or risks
Strong communication, training and presentation skills, highly collaborative and proactive
Proven ability to make important decisions independently and multi-task in a dynamic environment
Experience with social media, analytical tools and online research
Experience working cross-functionally with a variety of stakeholders in a fast-paced environment
Experience solving problems, analyzing data and providing practical business insights
AI Quality Specialist, Customer Support - Trust & Safety - Frequently Asked Questions
What is the salary for a AI Quality Specialist, Customer Support - Trust & Safety at TikTok in Kuala Lumpur?
TikTok has not disclosed the salary for this role. AI Quality Specialist, Customer Support - Trust & Safety positions in Kuala Lumpur typically pay RM800–RM11,000 per month, based on the 52 comparable vacancies currently listed on SuperJobs.
Where is this AI Quality Specialist, Customer Support - Trust & Safety job located?
This AI Quality Specialist, Customer Support - Trust & Safety position is based in Kuala Lumpur, Malaysia. This role is fully on-site.
What qualifications do I need for this AI Quality Specialist, Customer Support - Trust & Safety role?
TikTok is looking for Previous experience in Customer Support or Trust and Safety & a passion for helping our user community; Ability to analyze information to identify trends and/or risks; Strong communication, training and presentation skills, highly collaborative and proactive.
How do I apply for this AI Quality Specialist, Customer Support - Trust & Safety job at TikTok?
Apply directly on SuperJobs — create a free profile, upload your CV once and submit. There is no agency fee and no charge to applicants. Applications close 2026-11-09.
Quick Info
Company
TikTok
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
6 skills
Click to submit your application
Required Skills
AI Quality Specialist, Customer Support - Trust & Safety Salary at TikTok
TikTok has not disclosed the salary for this role. AI Quality Specialist, Customer Support - Trust & Safety positions in Kuala Lumpur typically pay RM800–RM11,000 per month, based on the 52 comparable vacancies currently listed on SuperJobs.
How to Apply for This AI Quality Specialist, Customer Support - Trust & Safety Role
- Click Apply Now and sign in, or create a free SuperJobs profile. It takes about two minutes and there is no agency fee.
- Upload your CV once and answer any screening questions TikTok asks. Your profile is reused for every application after this one.
- Submit, then track the application and any employer replies from your dashboard. Applications close 2026-11-09, so apply early.
Application Tips
- Ensure your resume highlights relevant skills and experience
- Tailor your application to match the role requirements
- Double-check all information before submitting
- Submit your application as soon as possible to increase your chances
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