Analyst, Customer Technical Training (Fresh Graduate - 2026 Intake) at Dell Global Business Center Sdn. Bhd. - Kuala Lumpur

The Analyst, Customer Technical Training is responsible for supporting the coordination and execution of external training events for partners and customers. This role plays a crucial part in ensuring effective delivery of training solutions to enhance knowledge and skills within the organization.

In the day-to-day work environment, the Analyst collaborates with business and subject matter experts to assess and customize training programs. The role involves handling assignments that require judgment and initiative in problem-solving and decision-making.

Key Responsibilities:

• Support the coordination of external training events, webinars, and workshops.
• Ensure effective delivery of training solutions to meet required knowledge and skill levels.
• Collaborate with business and subject matter experts to assess training needs.
• Customize training materials based on feedback and assessments.
• Handle assignments requiring problem-solving and decision-making skills.
• Regularly interact with colleagues and senior management.
• Assist in evaluating the effectiveness of training programs.