Analyst, Customer Technical Training (Fresh Graduate – Dell Global Business Center Sdn. Bhd.
Role Summary
This role is for a Customer/Technical Training Analyst at Dell Technologies in Penang. The position involves supporting the coordination and execution of external training events, webinars, and workshops for partners and customers while collaborating with business and subject matter experts to customize training solutions.
Job Description
The Customer/Technical Training Analyst role at Dell Technologies involves supporting the coordination and execution of external training events, webinars, and workshops for partners and customers. The analyst ensures effective delivery of training and solutions to meet required knowledge and skill levels, collaborates with business and subject matter experts to assess and customize training, and handles assignments requiring judgment and initiative in problem-solving and decision-making.
Job Requirements
Bachelor's Degree in Business Administration, Marketing or a related field.
Productivity and excellent communications skills.
Critical thinking and problem-solving skills.
Apply analytical skills to evaluate and interpret complex situations/ problems using multiple sources of information.
Extend capabilities by working closely with senior staff/experts within and outside the internal organization.
Regularly interact with colleagues generally up to senior level management.
Quick Info
Company
Dell Global Business Center Sdn. Bhd.
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
10 skills
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Required Skills
Training Coordination
Webinar Management
Workshop Facilitation
Communication Skills
Critical Thinking
Problem Solving
Analytical Skills
Collaboration
Stakeholder Management
Decision Making
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