Analyst, Customer Technical Training (Fresh Graduate – Dell Global Business Center Sdn. Bhd.
Role Summary
The Analyst, Customer Technical Training is responsible for supporting the coordination and execution of external training events for partners and customers. This role plays a crucial part in ensuring effective delivery of training solutions to enhance knowledge and skills within the organization.
Job Description
In the day-to-day work environment, the Analyst collaborates with business and subject matter experts to assess and customize training programs. The role involves handling assignments that require judgment and initiative in problem-solving and decision-making.
Key Responsibilities:
- Support the coordination of external training events, webinars, and workshops.
- Ensure effective delivery of training solutions to meet required knowledge and skill levels.
- Collaborate with business and subject matter experts to assess training needs.
- Customize training materials based on feedback and assessments.
- Handle assignments requiring problem-solving and decision-making skills.
- Regularly interact with colleagues and senior management.
- Assist in evaluating the effectiveness of training programs.
Job Requirements
Bachelor's Degree in Business Administration, Marketing, or a related field.
Excellent communication skills.
Strong critical thinking and problem-solving abilities.
Ability to apply analytical skills to complex situations.
Willingness to work closely with senior staff and experts.
Ability to interact with colleagues at senior management levels.
Quick Info
Company
Dell Global Business Center Sdn. Bhd.
Location
Kuala Lumpur
Salary
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Skills Required
7 skills
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Required Skills
Analytical Skills
Communication
Problem-Solving
Collaboration
Critical Thinking
Time Management
Adaptability
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