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About Us
Dell Global Business Center Sdn. Bhd. was established as a subsidiary of Dell Technologies, strategically located in the Bayan Lepas Free Industrial Zone in Penang. Since its inception, the center has played a crucial role in the global business services sector, contributing significantly to the support of diverse operations that cater to customers across various industries worldwide. The center is committed to delivering high-quality technology solutions that enhance operational efficiency and improve customer satisfaction.
With a focus on innovation and excellence, Dell Global Business Center has achieved numerous milestones in its journey, establishing itself as a key player in the technology landscape. The center's dedication to providing comprehensive services and solutions has enabled it to meet the evolving needs of its clients while fostering a culture of collaboration and community among its employees.
What We Do
Dell Global Business Center specializes in providing a wide range of technology solutions and services aimed at improving business operations and customer experiences.
Core Services:
1) Technology Solutions – Development and delivery of innovative technology products and services tailored to client needs.
2) Customer Support – Comprehensive technical support and training for customers to maximize product utilization.
3) Business Operations – Streamlining processes to enhance efficiency and effectiveness across various business functions.
4) Project Management – Managing and executing projects to ensure timely delivery and alignment with client objectives.
5) Data Analytics – Utilizing data to drive insights and inform strategic decision-making for clients.
6) Security Solutions – Providing corporate security services to protect client data and systems from threats.
Notable Projects & Initiatives:
- Implementation of advanced analytics solutions for improved business intelligence.
- Development of customer training programs to enhance product knowledge and usage.
- Initiatives focused on operational excellence and process optimization across departments.
- Collaboration with global teams to deliver integrated technology solutions.
Company Culture
At Dell Global Business Center, the culture is centered around collaboration, support, and a strong sense of community among employees. The organization values teamwork and encourages employees to work together to achieve common goals while adapting to the fast-paced nature of the industry.
What It’s Like to Work Here:
1) Collaborative Environment – Employees are encouraged to share ideas and work together on projects.
2) Supportive Culture – A strong emphasis is placed on mentorship and professional development opportunities.
3) Dynamic Work Atmosphere – The fast-paced nature of the industry fosters adaptability and innovation.
4) Inclusivity – A diverse workforce that values different perspectives and backgrounds.
5) Commitment to Growth – Opportunities for career advancement and continuous learning are prioritized.
Workplace Environment:
The workplace at Dell Global Business Center is designed to promote collaboration and innovation, featuring modern facilities and resources that support teamwork and creativity. Regular team-building activities and professional development programs help strengthen relationships among employees and enhance their skills.
Core Values:
- Integrity and accountability
- Customer-centric approach
- Innovation and excellence
- Collaboration and teamwork
- Diversity and inclusion
- Commitment to employee development
This culture has enabled Dell Global Business Center to thrive in the competitive global business services sector while maintaining a focus on delivering exceptional value to its clients.
Why Join Us?
Health & Insurance: Comprehensive health insurance
Covers a wide range of medical, dental, and vision expenses to keep you and your family healthy.
Money & Compensation: Retirement savings plan
Helps you plan for your future with company-matched contributions to your retirement fund.
Work-Life Balance: Paid time off
Enjoy vacation days, personal leave, and holidays to relax and recharge without losing income.
Location & Amenities
Bayan Lepas Free Industrial Zone, 11900 Bayan Lepas, Penang, Malaysia
Available Roles(20)
Senior Analyst, Business Intelligence
The Senior Analyst, Business Intelligence is responsible for evaluating business data to produce meaningful insights and metrics that identify trends to improve business performance. This role plays a critical part in informing global business decisions through data analysis and reporting.
Enterprise Growth & AI Ecosystem Leader
The Enterprise Growth & AI Ecosystem Leader is responsible for guiding enterprises in their AI adoption journey. This role significantly impacts the digital economy of Malaysia and Indonesia by fostering ecosystem partnerships and driving business transformation through AI innovations.
Undergraduate Intern (Finance or Accounting - March 2026 Intake)
The Undergraduate Intern (Finance or Accounting) is responsible for supporting finance-related projects and collaborating with professionals globally. This role provides an opportunity to learn about the business while developing essential skills for career advancement.
Advisor – Penetration Testing
The Advisor – Penetration Testing is responsible for conducting penetration tests to identify vulnerabilities in systems and applications. This role plays a critical part in enhancing security measures and fostering a culture of security awareness within the organization.
Undergraduate Intern, Logistic
The Undergraduate Intern, Logistic is responsible for evaluating business data to produce meaningful insights and metrics. This role involves collaboration with global professionals to support reporting and contribute to process improvement initiatives while gaining exposure to automation technologies in logistics.
Analyst, Customer Technical Training (Fresh Graduate - 2026 Intake)
The Analyst, Customer Technical Training is responsible for supporting the coordination and execution of external training events for partners and customers. This role plays a crucial part in ensuring effective delivery of training solutions to enhance knowledge and skills within the organization.
Quality Senior Principal Engineer
The Quality Senior Principal Engineer is responsible for addressing product quality issues that impact customers in the APJ region. This role involves collaboration with sales and technical support teams to ensure high standards of product quality and customer satisfaction.
Senior GenAI & HPC Engineer
The Senior GenAI & HPC Engineer is responsible for deploying and configuring high-performance computing (HPC) and Generative AI (GenAI) clusters. This role involves collaboration with teams to enhance AI infrastructure and provide technical support to clients in a dynamic environment.
Internship, Process Development Engineer
The Internship, Process Development Engineer is responsible for supporting the Manufacturing Engineering Team at Dell Technologies. This role offers interns the chance to engage in meaningful projects while collaborating with professionals in a dynamic work environment.