Analyst, Customer Technical Training (Fresh Graduate – Dell Technologies
Role Summary
The Analyst, Customer Technical Training is responsible for supporting the coordination and execution of training-related events for partners and customers. This role involves collaboration with business experts to ensure effective delivery of training solutions and requires strong decision-making and problem-solving skills.
Job Description
In the day-to-day work environment, the Analyst will assist in organizing webinars, workshops, and other training events, ensuring that all training materials are effectively delivered. The role requires regular interaction with colleagues and senior management to assess training needs and customize solutions.
Key Responsibilities:
- Support the coordination of external training-related events.
- Execute webinars and workshops for partners and customers.
- Collaborate with subject matter experts to assess training needs.
- Customize training materials to meet specific requirements.
- Ensure effective delivery of training solutions.
- Apply analytical skills to evaluate training effectiveness.
- Engage with senior staff to extend training capabilities.
Job Requirements
Bachelor's Degree in Business Administration, Marketing or a related field.
Strong productivity and communication skills.
Critical thinking and problem-solving abilities.
Ability to analyze complex situations using multiple information sources.
Experience in interacting with senior management.
Quick Info
Company
Dell Technologies
Location
Kuala Lumpur
Salary
—
Skills Required
7 skills
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Required Skills
Analytical Skills
Communication
Problem-Solving
Collaboration
Critical Thinking
Event Coordination
Training Development
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