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APAC HR Services Hub Associate – Chubb

Chubb
Kuala Lumpur
Salary: Undisclosed

Role Summary

The APAC HR Services Hub Associate is responsible for delivering various HR transactional services to employees, managers, and the HR community across the APAC region. This role serves as the first point of contact for HR-related enquiries and requests, ensuring efficient and consistent support throughout the employee lifecycle.

Job Description

In this role, you will engage with employees and managers to address HR-related queries and provide support through HR ServiceNow. You will work in a dynamic environment that requires strong organizational skills and the ability to manage multiple priorities effectively.

Key Responsibilities:

  • Deliver HR transactional services to employees and managers.
  • Serve as the first point of contact for HR-related enquiries.
  • Utilize HR ServiceNow to manage requests and inquiries.
  • Ensure efficient support throughout the employee lifecycle.
  • Collaborate with the HR community across the APAC region.
  • Maintain professionalism and confidentiality when handling sensitive information.
  • Provide consistent and high-quality customer service to stakeholders.

Job Requirements

Experience in HR administration or shared services.

Experience with a HR information system, preferably Oracle HCM.

Experience with service center technologies, preferably ServiceNow.

Excellent communication skills, both verbal and written.

Strong problem-solving skills and attention to detail.

Customer-focused mindset and positive learning attitude.

Strong interpersonal skills for cross-cultural collaboration.

Quick Info

Company

Chubb

Location

Kuala Lumpur

Salary

Skills Required

8 skills

Click to submit your application

Required Skills

1

HR Administration

2

Oracle HCM

3

Servicenow

4

Microsoft Word

5

Microsoft Excel

6

Microsoft Outlook

7

Communication

8

Problem-Solving

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