
The Assistant Boutique Manager supports the Boutique Manager in various aspects of sales, operations, staff supervision, and merchandising for a luxury watch company. This role includes substituting for the Boutique Manager, maintaining high standards, guiding staff, and ensuring excellent customer service.
The Assistant Boutique Manager role involves supporting the Boutique Manager in all aspects of sales, boutique operations, staff supervision, merchandising, and sales promotion for a luxury watch company. This position requires substituting for the Boutique Manager during their absence, maintaining high standards of appearance and professionalism, guiding junior staff, and ensuring a first-class customer experience. The role also includes organizing the boutique environment, coordinating events, and overseeing the use of IT and CRM tools.
Strong background in retail, preferably in luxury boutique or premium brands.
Experience in client servicing, store operations, and selling.
Able to lead, coach, and supervise junior staff.
Experience managing rosters, new hire training, and staff performance.
Capable of motivating a team to meet sales targets and KPIs.
Experience with front & back-office operations: merchandising, store maintenance, stock management, and daily operational tasks.
Understanding of sales reporting, petty cash handling, and basic administrative duties.
Strong ability to deliver first-class customer service.
Good product knowledge, presentation, and professional appearance.
Able to assist with internal/external events, client follow-ups, and relationship-building.
Comfortable using IT/sales/CRM tools for reporting and daily operations.
Company
Agensi Pekerjaan RF Sdn Bhd
Location
Kuala Lumpur
Salary
MYR 8000 - 9799
Skills Required
2 skills
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Sales
Communication