Role Summary
The Assistant Event Manager is responsible for leading the banquet staff in executing high-quality events that meet brand standards. This role significantly impacts guest satisfaction and operational efficiency within the event management environment.
Job Description
As an Assistant Event Manager at Le Méridien Putrajaya, you will engage in day-to-day operations that involve managing staff and ensuring the successful execution of events. You will work closely with various departments to maintain high standards of service and guest satisfaction.
Key Responsibilities:
- Lead the banquet staff in executing events that meet brand standards.
- Manage departmental inventories to ensure adequate supplies for events.
- Oversee staff training to maintain high service quality.
- Ensure sanitation levels are met in all event areas.
- Handle guest interactions and resolve complaints effectively.
- Monitor guest satisfaction scores and implement improvements.
- Schedule staff and manage banquet beverage costs for profitability.
Job Requirements
High school diploma or GED required.
Minimum 2 years of experience in event management, food and beverage, or a related field.
Proven ability to lead and train a banquet service team.
Strong knowledge of food and wine pairings and overall event presentation.
Excellent communication skills to handle guest relations and complaints.
Quick Info
Company
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Location
Putrajaya
Salary
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Incentive / Bonus
Performance-based incentives available per company policy
Skills Required
7 skills
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Required Skills
Event Management
Leadership
Communication
Problem Solving
Inventory Management
Customer Service
Training And Development
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