
The Automotive Technical Support Executive is responsible for delivering timely and precise technical assistance related to automotive products. This role involves collaborating with customers, suppliers, and internal teams to resolve issues and enhance product understanding.
As an Automotive Technical Support Executive, you will engage in day-to-day interactions with customers and internal teams to troubleshoot and resolve technical issues. You will utilize your technical expertise to ensure customer satisfaction and support the operational efficiency of the organization.
Key Responsibilities: - Provide technical assistance to customers regarding automotive products. - Collaborate with suppliers and internal teams to resolve technical issues. - Troubleshoot and diagnose problems related to automotive systems. - Enhance product understanding through effective communication. - Maintain strong relationships with customers to ensure satisfaction. - Utilize technical documentation and software tools for problem-solving. - Support the overall operational efficiency of the organization.
Automotive technical and technology certificate or above.
Strong understanding of automotive systems and technologies.
Excellent communication and interpersonal skills.
Ability to troubleshoot and resolve technical issues.
Experience in customer service or technical support roles.
Company
Aisin Asia Sales Malaysia Sdn Bhd
Location
Wp Kuala Lumpur
Salary
MYR 4060 - 5530
Skills Required
7 skills
Click to submit your application
Technical Support
Troubleshooting
Customer Service
Communication
Team Collaboration
Problem Solving
Technical Documentation