Banquet Kapten at Teaffani Catering - Selangor

The Banquet Captain is responsible for ensuring an exceptional customer experience during large-scale events. This role involves interacting with customers, including VIPs and royalty, while developing world-class service skills.

As a Banquet Captain, you will play a crucial role in overseeing the service delivery during events, ensuring that all guests receive high-quality food and beverages. You will lead a team and manage customer needs efficiently in a fast-paced environment.

Key Responsibilities:

• Lead the banquet team to ensure smooth operations during events.
• Interact with guests to provide exceptional service and address any inquiries.
• Oversee the presentation and quality of food and beverages served.
• Manage the setup and breakdown of banquet events.
• Coordinate with kitchen staff to ensure timely food delivery.
• Train and mentor team members on service standards.
• Handle customer feedback and resolve any issues promptly.