Branch Manager – Carsome
Role Summary
The Branch Manager is responsible for leading a team to enhance the customer experience in used car buying. This role involves optimizing sales performance and ensuring customer satisfaction while collaborating closely with the Dealer Principal and the CARSOME team.
Job Description
As a Branch Manager, you will oversee daily operations and guide your team in delivering exceptional service to customers. You will be in a dynamic environment focused on sales performance and team development.
Key Responsibilities:
- Lead and motivate the team to achieve sales targets.
- Optimize sales performance through effective strategies.
- Support team development and training initiatives.
- Analyze sales metrics to identify areas for improvement.
- Ensure high levels of customer satisfaction.
- Collaborate with the Dealer Principal on operational strategies.
- Manage store hours and ensure flexibility in scheduling.
Job Requirements
At least 3-5 years of managerial experience.
Proven background in sales and customer service.
Experience in the automotive industry is a plus.
Strong communication skills.
Ability to motivate and inspire team members.
Flexibility to cover store hours including weekends.
Proficient in developing action plans.
Quick Info
Company
Carsome
Location
Selangor
Salary
Undisclosed
Skills Required
7 skills
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Required Skills
Leadership
Sales Strategy
Customer Service
Team Development
Analytical Skills
Communication
Motivation
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