Branch Operation Supervisor at Tong Xin Tang Healthcare - Kuala Lumpur

The Branch Operation Supervisor is responsible for overseeing daily clinic operations to ensure efficient workflows and high service standards. This role significantly impacts patient care and clinic performance by managing a multidisciplinary team and ensuring compliance with healthcare regulations and company policies.

The Branch Operation Supervisor plays a crucial role in the day-to-day management of clinic operations, ensuring that all activities align with the highest standards of service and compliance. This position involves leading a team, managing patient interactions, and driving the overall performance of the clinic.

Key Responsibilities:

• Oversee daily clinic operations to ensure efficient workflows.
• Lead, supervise, and develop a multidisciplinary team.
• Ensure compliance with local healthcare regulations and TCM protocols.
• Manage patient consultations and treatment plans for safe TCM care.
• Maintain clinic cleanliness and proper equipment maintenance.
• Drive revenue growth by handling sales targets and customer satisfaction initiatives.
• Monitor financial performance and operational budgets to sustain clinic performance.