Cafe Manager – PCA Group Sdn. Bhd.
Role Summary
The Cafe Manager is responsible for overseeing daily operations and ensuring exceptional customer service. This role impacts the overall customer experience and operational efficiency within the cafe environment.
Job Description
As a Cafe Manager, you will manage the daily activities of the cafe, ensuring a welcoming atmosphere for customers and a productive environment for staff. You will be involved in various aspects of the business, from staff management to financial reporting.
Key Responsibilities:
- Oversee daily operations to ensure smooth functioning of the cafe.
- Manage and train staff to deliver exceptional customer service.
- Control inventory and manage stock levels effectively.
- Implement marketing strategies to enhance sales and customer engagement.
- Handle financial reporting and budgeting to maintain profitability.
- Ensure compliance with health and safety regulations.
- Maintain high standards of quality in all food and beverage offerings.
Job Requirements
Proven experience in a managerial role within the food and beverage industry.
Strong leadership and team management skills.
Excellent customer service and communication abilities.
Knowledge of inventory management and cost control.
Ability to create and implement marketing strategies.
Familiarity with health and safety regulations.
Proficient in financial reporting and budgeting.
Quick Info
Company
PCA Group Sdn. Bhd.
Location
Selangor
Salary
MYR 4500 - 6500
Skills Required
7 skills
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Required Skills
Leadership
Customer Service
Inventory Management
Financial Reporting
Marketing Strategy
Communication
Team Management
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