Cafe Manager at PCA Group Sdn. Bhd. - Selangor

The Cafe Manager is responsible for overseeing daily operations and ensuring exceptional customer service. This role impacts the overall customer experience and operational efficiency within the cafe environment.

As a Cafe Manager, you will manage the daily activities of the cafe, ensuring a welcoming atmosphere for customers and a productive environment for staff. You will be involved in various aspects of the business, from staff management to financial reporting.

Key Responsibilities:

• Oversee daily operations to ensure smooth functioning of the cafe.
• Manage and train staff to deliver exceptional customer service.
• Control inventory and manage stock levels effectively.
• Implement marketing strategies to enhance sales and customer engagement.
• Handle financial reporting and budgeting to maintain profitability.
• Ensure compliance with health and safety regulations.
• Maintain high standards of quality in all food and beverage offerings.