Call Centre Agent - Sheraton Kota Kinabalu at Marriott International - Sabah
This job is no longer accepting applications.
It was posted on 21 May 2026 and has passed its 30-day listing period. See open Management Associate Ceo Mentored jobs.
Role Summary
The Call Centre Agent is responsible for creating memorable and unique experiences for guests. This role involves handling guest inquiries and operational needs while ensuring high-quality service standards are maintained.
Job Description
As a Guest Experience Expert (Call Centre Agent) at Sheraton Kota Kinabalu, you will engage with guests to provide exceptional service and support throughout their stay. You will be empowered to address guest requests and complete reports, ensuring every interaction is personal and meaningful.
Key Responsibilities:
- Handle guest inquiries with professionalism.
- Process operational needs efficiently.
- Share local highlights and recommendations with guests.
- Address guest requests promptly and effectively.
- Complete reports to maintain service quality.
- Uphold safety standards during all interactions.
- Maintain guest confidentiality at all times.
Job Requirements
High school diploma or G.E.D. equivalent.
No prior related work experience required.
Strong verbal communication skills.
Professional personal appearance.
Commitment to quality standards.
Call Centre Agent - Sheraton Kota Kinabalu - Frequently Asked Questions
What is the salary for a Call Centre Agent - Sheraton Kota Kinabalu at Marriott International in Sabah?
Marriott International has not disclosed the salary for this role.
Where is this Call Centre Agent - Sheraton Kota Kinabalu job located?
This Call Centre Agent - Sheraton Kota Kinabalu position is based in Sabah, Malaysia. This role is fully on-site.
What qualifications do I need for this Call Centre Agent - Sheraton Kota Kinabalu role?
Marriott International is looking for High school diploma or G.E.D. equivalent.; No prior related work experience required.; Strong verbal communication skills..
How do I apply for this Call Centre Agent - Sheraton Kota Kinabalu job at Marriott International?
This job is no longer accepting applications. Similar roles that are hiring now are linked on this page, and you can apply to those directly on SuperJobs with no agency fee.
Quick Info
Company
Marriott International
Location
Sabah
Salary
Undisclosed
Incentive / Bonus
Not specified
Skills Required
6 skills
Required Skills
Call Centre Agent - Sheraton Kota Kinabalu Salary at Marriott International
Marriott International has not disclosed the salary for this role.
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