CEX Sales Assistant (Paradigm Mall, Johor Bahru) at CeX Malaysia

The CEX Sales Assistant is responsible for providing exceptional customer service and facilitating sales transactions. This role plays a crucial part in maintaining the store's organization and ensuring customer satisfaction in a fast-paced retail environment.

As a CEX Sales Assistant, you will engage with customers daily, assisting them with their inquiries and ensuring a pleasant shopping experience. You will also be responsible for managing inventory and maintaining store presentation.

Key Responsibilities:

• Greet and assist customers with our services.
• Address customer service issues confidently, including concerns and complaints.
• Process sales and purchase transactions on the POS (Point of Sale).
• Examine, evaluate, and test all stock bought in as per purchase SOPs.
• Ensure the store and its inventory are always neat, clean, and organized.
• Display and price all products properly.
• Take stock and reorganize merchandise as needed.
• Provide product knowledge to customers.
• Adhere to and follow all store policies, systems, and procedures.