CEX Sales Assistant (Paradigm Mall, Johor Bahru) – CeX Malaysia
Role Summary
The CEX Sales Assistant is responsible for providing exceptional customer service and facilitating sales transactions. This role plays a crucial part in maintaining the store's organization and ensuring customer satisfaction in a fast-paced retail environment.
Job Description
As a CEX Sales Assistant, you will engage with customers daily, assisting them with their inquiries and ensuring a pleasant shopping experience. You will also be responsible for managing inventory and maintaining store presentation.
Key Responsibilities:
- Greet and assist customers with our services.
- Address customer service issues confidently, including concerns and complaints.
- Process sales and purchase transactions on the POS (Point of Sale).
- Examine, evaluate, and test all stock bought in as per purchase SOPs.
- Ensure the store and its inventory are always neat, clean, and organized.
- Display and price all products properly.
- Take stock and reorganize merchandise as needed.
- Provide product knowledge to customers.
- Adhere to and follow all store policies, systems, and procedures.
Job Requirements
High school diploma or equivalent.
Previous retail or customer service experience preferred.
Strong communication skills.
Ability to work in a fast-paced environment.
Basic knowledge of electronics and gaming products is a plus.
Quick Info
Company
CeX Malaysia
Location
Johor Bahru
Salary
—
Skills Required
7 skills
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Required Skills
Customer Service
Sales
Inventory Management
Communication
Problem Solving
Teamwork
Attention To Detail
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