Client Service Executive at Experian Information Services Malaysia Sdn Bhd - Kuala Lumpur
Role Summary
Join Experian as a Client Service Executive, where you will be the voice of our client services team, addressing customer enquiries and feedback. This role requires a proactive individual with strong customer service experience and excellent communication skills.
Job Description
As a member of our Client Services Team, you will be the professional and client-centric voice of Experian Credit Services Singapore, addressing enquiries and feedback about our products and services through all communication channels. You will provide solutions that best meet our customers’ requirements in accordance with our organization’s best practices, delivering a best-in-class service experience. Areas of work include Customer Care Support, Customer Data Maintenance, and Lead Qualification.
We are looking for a self-driven, accountable, assertive team player with a can-do attitude and relevant experience in Customer Service. The ideal candidate must have worked in MNCs or financial institutions and demonstrated the ability to thrive in a fast-paced and challenging environment.
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Job Requirements
Minimum 2 years of experience in customer service
Strong sense of client-centricity and ability to connect with diverse client profiles (both B2C and B2B)
Outstanding interpersonal and communication skills, written and verbal
Excellent situational-handling skills and ability to thrive in a fast-paced environment
Proactive with a positive learning attitude and desire to learn the ropes
Proven ability to excel both independently and as part of a team
Bilingual candidate (English & Mandarin) is preferred
Diploma/Degree in business or relevant studies is preferred
Familiarity with Singapore business landscape is preferred
Client Service Executive - Frequently Asked Questions
What is the salary for a Client Service Executive at Experian Information Services Malaysia Sdn Bhd in Kuala Lumpur?
Experian Information Services Malaysia Sdn Bhd has not disclosed the salary for this role.
Where is this Client Service Executive job located?
This Client Service Executive position is based in Kuala Lumpur, Malaysia. This role is fully on-site.
What qualifications do I need for this Client Service Executive role?
Experian Information Services Malaysia Sdn Bhd is looking for Minimum 2 years of experience in customer service; Strong sense of client-centricity and ability to connect with diverse client profiles (both B2C and B2B); Outstanding interpersonal and communication skills, written and verbal.
How do I apply for this Client Service Executive job at Experian Information Services Malaysia Sdn Bhd?
Apply directly on SuperJobs — create a free profile, upload your CV once and submit. There is no agency fee and no charge to applicants. Applications close 2026-11-09.
Quick Info
Company
Experian Information Services Malaysia Sdn Bhd
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
7 skills
Click to submit your application
Required Skills
Client Service Executive Salary at Experian Information Services Malaysia Sdn Bhd
Experian Information Services Malaysia Sdn Bhd has not disclosed the salary for this role.
How to Apply for This Client Service Executive Role
- Click Apply Now and sign in, or create a free SuperJobs profile. It takes about two minutes and there is no agency fee.
- Upload your CV once and answer any screening questions Experian Information Services Malaysia Sdn Bhd asks. Your profile is reused for every application after this one.
- Submit, then track the application and any employer replies from your dashboard. Applications close 2026-11-09, so apply early.
Application Tips
- Ensure your resume highlights relevant skills and experience
- Tailor your application to match the role requirements
- Double-check all information before submitting
- Submit your application as soon as possible to increase your chances
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