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Experian Information Services Malaysia Sdn Bhd

Customer Service

Experian Information Services Malaysia Sdn Bhd Careers & Job Vacancies in Malaysia

6 live Experian Information Services Malaysia Sdn Bhd vacancies on SuperJobs, across Kuala Lumpur. Apply direct, free and with no agency fee.

About Experian Information Services Malaysia Sdn Bhd

Headquarters
Kuala Lumpur (Hybrid)

Experian Information Services Malaysia Sdn Bhd was established as part of Experian's global mission to empower consumers and businesses with data-driven insights. Since its inception, the company has focused on providing innovative customer service solutions tailored to meet the diverse needs of its clients. Over the years, Experian Malaysia has expanded its operations, establishing itself as a key player in the customer service industry in the region.

In 2015, Experian Malaysia achieved a significant milestone by launching its state-of-the-art call center in Kuala Lumpur, which has since become a hub for customer service excellence. The company has consistently invested in technology and talent, ensuring that it remains at the forefront of industry trends and customer expectations. Today, Experian Information Services Malaysia is recognized for its commitment to quality service and customer satisfaction, contributing to the overall growth of the customer service sector in Malaysia and beyond.

What Experian Information Services Malaysia Sdn Bhd Does

At Experian Information Services Malaysia Sdn Bhd, we specialize in providing comprehensive customer service solutions that enhance client engagement and satisfaction. Our focus is on delivering high-quality support through various channels, ensuring that our clients can effectively connect with their customers.

Core Services:

1) Call Center Operations – We manage inbound and outbound calls, providing support for customer inquiries, complaints, and service requests.

2) Customer Relationship Management – Our team helps businesses build and maintain strong relationships with their customers through personalized service and follow-ups.

3) Technical Support – We offer specialized assistance for technical issues, ensuring that customers receive timely and effective solutions.

4) Data Analytics – Our analytics services provide insights into customer behavior, helping clients make informed decisions to improve their services.


Notable Projects & Initiatives:

- Implementation of a multi-channel support system that integrates phone, email, and chat services for seamless customer interactions.

- Development of a customer feedback loop that allows clients to gather and analyze customer satisfaction data to enhance service delivery.

Working Culture at Experian Information Services Malaysia Sdn Bhd

At Experian Information Services Malaysia Sdn Bhd, we pride ourselves on fostering a dynamic and inclusive workplace culture that values collaboration and innovation. Our employees are encouraged to share ideas and contribute to the continuous improvement of our services, creating an environment where everyone feels empowered to make a difference.

What It's Like to Work Here:

1) Collaborative Environment – We promote teamwork and open communication, ensuring that all voices are heard and valued.

2) Diversity & Inclusion – Our workforce reflects a diverse range of backgrounds and experiences, which enriches our company culture and enhances our service delivery.

3) Innovation Mindset – We encourage our employees to think creatively and embrace new technologies that can improve our operations and customer experiences.

4) Career Growth – We provide opportunities for professional development and advancement, supporting our employees in achieving their career goals.

5) Work-Life Balance – We understand the importance of maintaining a healthy work-life balance and offer flexible working arrangements to support our employees' needs.


Workplace Environment:

Our office in Kuala Lumpur is designed to foster collaboration and creativity, featuring modern facilities and technology that support our employees in their daily tasks. We believe that a positive workplace environment contributes to employee satisfaction and productivity.


Core Values:

- Integrity

- Customer Focus

- Innovation

- Collaboration

- Excellence


In conclusion, Experian Information Services Malaysia Sdn Bhd is dedicated to creating a workplace where employees can thrive and contribute to our mission of delivering exceptional customer service.

Working at Experian Information Services Malaysia Sdn Bhd: Locations & Benefits

Experian Information Services Malaysia Sdn Bhd is currently hiring in Kuala Lumpur. The employer lists 7 benefits on its SuperJobs profile.

Why Join Experian Information Services Malaysia Sdn Bhd?

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Money & Compensation: EPF & SOCSO Contributions

The company contributes to the Employees Provident Fund (EPF) and Social Security Organization (SOCSO) for employee welfare.

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Leave / Time Off: Annual Leave

Employees are entitled to annual leave for rest and personal time.

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Health & Insurance: Medical & Dental Coverage

Comprehensive medical and dental coverage is provided to ensure employee health and wellbeing.

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Reward/Recognition: Performance Bonuses

Employees are rewarded with performance bonuses based on their contributions and achievements.

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Work-Life Balance: Flexible Working Hours

The company offers flexible working hours to help employees maintain a healthy work-life balance.

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Career Growth: Training and Development Programs

Employees have access to training and development programs to enhance their skills and career growth.

Location & Amenities

Kuala Lumpur (Hybrid)

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Is Experian Information Services Malaysia Sdn Bhd hiring in October 2026?

Yes. Experian Information Services Malaysia Sdn Bhd has 6 live vacancies on SuperJobs, the newest posted on 11 October 2026.

6 Experian Information Services Malaysia Sdn Bhd Job Vacancies: Apply Now

Client Service Executive

Experian Information Services Malaysia Sdn Bhd
Full-Time

Join Experian as a Client Service Executive, where you will be the voice of our client services team, addressing customer enquiries and feedback. This role requires a proactive individual with strong customer service experience and excellent communication skills.

Kuala Lumpur
Undisclosed

Sales Executive

Experian Information Services Malaysia Sdn Bhd
Full-Time

Join Experian as a Sales Executive to enhance your sales skills while promoting innovative risk management solutions. This role offers exposure to various industry sectors and valuable training opportunities.

Kuala Lumpur
Undisclosed

PHP Developer

Experian Information Services Malaysia Sdn Bhd

Join Experian as a PHP Developer and contribute to the full SDLC while supporting internal system users. This role focuses on driving system improvements and operational efficiencies.

Kuala Lumpur
Undisclosed

C# Developer

Experian Information Services Malaysia Sdn Bhd
Full-Time

Join Experian Information Services Malaysia as a C# Developer, where you will contribute to the full SDLC and support system users. Bring your expertise in software development and collaboration to drive improvements within the team.

Kuala Lumpur
Undisclosed

Internship at Experian Information Services Malaysia

Experian Information Services Malaysia Sdn Bhd
Internship

This internship provides a platform for students to apply their academic knowledge in a real-world setting while developing essential skills in the information services sector.

Undisclosed
Undisclosed

Customer Service Executive

Experian Information Services Malaysia Sdn Bhd
Full-Time

Join Experian as a Customer Service Executive where you will play a vital role in ensuring customer satisfaction through effective communication and service delivery. This position is ideal for individuals with a background in customer service and a passion for helping clients.

Kuala Lumpur
Undisclosed

Experian Information Services Malaysia Sdn Bhd Internships & Graduate Programmes

Kickstart your career with real experience. Explore our internship and graduate opportunities.

Experian Information Services Malaysia Sdn Bhd Salary Ranges in Malaysia

Experian Information Services Malaysia Sdn Bhd has not published a salary figure on any of its 6 current vacancies. SuperJobs shows the employer's own wording rather than substituting an estimate.

Experian Information Services Malaysia Sdn Bhd Careers: Frequently Asked Questions

Find answers to common questions about working at Experian Information Services Malaysia Sdn Bhd, including our hiring process, benefits, career growth and more.

How to Apply for Experian Information Services Malaysia Sdn Bhd Jobs

Apply to any Experian Information Services Malaysia Sdn Bhd role directly on SuperJobs. There is no agency fee and no charge to applicants.

  1. 1Open the Experian Information Services Malaysia Sdn Bhd vacancy you want from the list above.
  2. 2Create a free SuperJobs profile and upload your CV once.
  3. 3Submit your application. It goes to the employer, not to an agency.
  4. 4Track the status from your dashboard and reuse the same profile for every other role.

Other open roles at Experian Information Services Malaysia Sdn Bhd: