COLLECTOR ADVISOR at Cuckoo International (MAL) Berhad - Kuala Lumpur

The Collector Advisor is responsible for managing past-due accounts by contacting customers to remind them of their repayment obligations. This role involves high-volume communication and field visits to optimize recovery efforts and achieve monthly collection targets.

In this position, you will engage with customers through calls and visits to ensure timely repayments while adhering to company policies. You will also update customer information in the system to enhance collection efficiency.

Key Responsibilities:

• Manage past-due accounts by contacting customers.
• Negotiate repayment terms with customers.
• Ensure compliance with company credit policies.
• Perform high-volume calls to customers.
• Conduct field visits to meet customers in person.
• Update customer contact details in the system.
• Meet monthly collection targets through effective strategies.