Role Summary
A results-oriented role focused on negotiating and recovering payments from past-due customers while maintaining high compliance standards. This position requires a target-driven individual willing to perform both office-based calls and field visits.
Job Description
The Collector Advisor is responsible for managing past-due accounts by contacting customers to remind them of their repayment obligations. You will negotiate repayment terms and ensure all collection activities strictly adhere to company credit policies and information security guidelines. The role involves making high-volume calls, performing field visits, and updating customer contact details in the system to optimize recovery efforts and meet monthly collection targets.
Job Requirements
Minimum age of 18 years old.
Must possess a positive attitude, respect for management, and ability to work in a team.
Able to work under pressure, meet targets, and perform overtime including weekends and public holidays.
Must have own transport, laptop, smartphone, and home WiFi.
Experience in collections, sales, or customer service is preferred.
Fresh graduates are welcome to apply as intensive on-job training is provided.
Willingness to perform field visits to meet customers.
Quick Info
Company
—
Location
Kuala Lumpur
Salary
MYR 33 - 4763
Skills Required
8 skills
Click to submit your application
Required Skills
Collection
Negotiation
Customer Service
Debt Recovery
Field Visits
Target Achievement
Compliance
Communication
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