Community Business Manager SME Banking (Klang Valley) – Hong Leong Bank
Role Summary
The Community Business Manager SME Banking is responsible for growing the SME base by establishing relationships with community businesses and enhancing customer experience. This role involves acquiring new customers through various sales activities while ensuring compliance with statutory requirements.
Job Description
As a Community Business Manager, you will engage in daily interactions with community businesses to foster relationships and drive customer satisfaction. You will work closely with branch management to enhance profitability and segment penetration.
Key Responsibilities:
- Develop and maintain relationships with community businesses.
- Acquire new SME customers through targeted sales activities.
- Enhance customer experience by providing tailored solutions.
- Ensure compliance with all statutory requirements.
- Collaborate with branch management to drive profitability.
- Analyze market trends to identify new business opportunities.
- Conduct presentations and workshops to promote SME banking services.
Job Requirements
Minimum recognized Degree.
Competency in Microsoft Word, Excel & Outlook.
All necessary certificates/licenses for credit/insurance and Investment Certificate.
Minimum 3 years of sales experience, or 2 years in SME lending.
Fresh graduates with no prior experience are encouraged to apply.
Quick Info
Company
Hong Leong Bank
Location
Kuala Lumpur
Salary
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Skills Required
6 skills
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Required Skills
Sales Strategy
Customer Relationship Management
Market Analysis
Compliance Management
Communication
Team Collaboration
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