Customer Relations Officer (Mandarin) at ESTP Supply Chain Group (Kuala Lumpur) Sdn Bhd - Selangor
Role Summary
The Customer Relations Officer is responsible for managing customer inquiries and providing exceptional service. This role plays a crucial part in enhancing customer experience and maintaining positive relationships with clients.
Job Description
As a Customer Relations Officer, you will engage with customers daily, addressing their inquiries and ensuring their satisfaction in a dynamic work environment. You will collaborate with various departments to resolve issues efficiently and contribute to a positive customer experience.
Key Responsibilities:
- Manage customer inquiries and provide timely responses.
- Address customer concerns and complaints effectively.
- Process orders and ensure accurate fulfillment.
- Collaborate with other departments to resolve issues.
- Maintain positive relationships with clients.
- Articulate solutions to enhance customer experience.
- Demonstrate a proactive approach to problem-solving.
Job Requirements
Fluency in Mandarin (speaking, writing, and typing) is mandatory.
Minimum SPM education qualification.
Strong communication and interpersonal skills.
Proficiency in Microsoft Office applications.
Detail-oriented with strong organizational skills.
Ability to work independently and as part of a team.
Quick Info
Company
ESTP Supply Chain Group (Kuala Lumpur) Sdn Bhd
Location
Selangor
Salary
MYR 3000 - 4000
Skills Required
7 skills
Click to submit your application
Required Skills
Customer Service
Problem-Solving
Communication
Order Processing
Interpersonal Skills
Microsoft Office
Attention To Detail
Customer Relations Officer (Mandarin) Salary at ESTP Supply Chain Group (Kuala Lumpur) Sdn Bhd
ESTP Supply Chain Group (Kuala Lumpur) Sdn Bhd lists this Customer Relations Officer (Mandarin) role at RM3,000–RM4,000 per month.
How to Apply for This Customer Relations Officer (Mandarin) Role
- Click Apply Now and sign in, or create a free SuperJobs profile. It takes about two minutes and there is no agency fee.
- Upload your CV once and answer any screening questions ESTP Supply Chain Group (Kuala Lumpur) Sdn Bhd asks. Your profile is reused for every application after this one.
- Submit, then track the application and any employer replies from your dashboard. Applications close 2026-11-12, so apply early.
Customer Relations Officer (Mandarin) - Frequently Asked Questions
What is the salary for a Customer Relations Officer (Mandarin) at ESTP Supply Chain Group (Kuala Lumpur) Sdn Bhd in Selangor?
ESTP Supply Chain Group (Kuala Lumpur) Sdn Bhd lists this Customer Relations Officer (Mandarin) role at RM3,000–RM4,000 per month.
Where is this Customer Relations Officer (Mandarin) job located?
This Customer Relations Officer (Mandarin) position is based in Selangor, Malaysia. This role is fully on-site.
What qualifications do I need for this Customer Relations Officer (Mandarin) role?
ESTP Supply Chain Group (Kuala Lumpur) Sdn Bhd is looking for Fluency in Mandarin (speaking, writing, and typing) is mandatory.; Minimum SPM education qualification.; Strong communication and interpersonal skills..
How do I apply for this Customer Relations Officer (Mandarin) job at ESTP Supply Chain Group (Kuala Lumpur) Sdn Bhd?
Apply directly on SuperJobs — create a free profile, upload your CV once and submit. There is no agency fee and no charge to applicants. Applications close 2026-11-12.
Application Tips
- Ensure your resume highlights relevant skills and experience
- Tailor your application to match the role requirements
- Double-check all information before submitting
- Submit your application as soon as possible to increase your chances
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