Customer Relationship Specialist (Mandarin Proficiency) at QuikMaster - Selangor
Role Summary
The Customer Relationship Specialist is responsible for engaging with clients to understand their needs and provide tailored solutions. This role plays a crucial part in enhancing customer satisfaction and retention through effective communication and relationship management.
Job Description
As a Customer Relationship Specialist at QuikMaster, you will engage with clients daily to understand their needs and provide tailored solutions. Your role involves managing customer inquiries, resolving issues, and collaborating with internal teams to ensure seamless service delivery.
Key Responsibilities:
- Engage with clients to understand their needs and provide tailored solutions.
- Manage customer inquiries and resolve issues promptly.
- Maintain strong relationships to enhance customer satisfaction.
- Collaborate with internal teams to ensure seamless service delivery.
- Contribute to customer retention strategies.
- Utilize CRM software and tools to track customer interactions.
- Provide feedback to improve service processes.
Job Requirements
Proficient in Mandarin and English.
Experience in customer service or relationship management.
Strong communication and interpersonal skills.
Ability to resolve conflicts and provide effective solutions.
Familiarity with CRM software and tools.
Detail-oriented with strong organizational skills.
Willingness to learn and adapt in a fast-paced environment.
Quick Info
Company
QuikMaster
Location
Selangor
Salary
Undisclosed
Skills Required
6 skills
Click to submit your application
Required Skills
Customer Service
Communication
Conflict Resolution
CRM Software
Interpersonal Skills
Organizational Skills
Customer Relationship Specialist (Mandarin Proficiency) Salary at QuikMaster
QuikMaster has not disclosed the salary for this role. Customer Relationship Specialist (Mandarin Proficiency) positions in Selangor typically pay RM1,000–RM6,000 per month, based on the 48 comparable vacancies currently listed on SuperJobs.
How to Apply for This Customer Relationship Specialist (Mandarin Proficiency) Role
- Click Apply Now and sign in, or create a free SuperJobs profile. It takes about two minutes and there is no agency fee.
- Upload your CV once and answer any screening questions QuikMaster asks. Your profile is reused for every application after this one.
- Submit, then track the application and any employer replies from your dashboard. Applications close 2026-11-12, so apply early.
Customer Relationship Specialist (Mandarin Proficiency) - Frequently Asked Questions
What is the salary for a Customer Relationship Specialist (Mandarin Proficiency) at QuikMaster in Selangor?
QuikMaster has not disclosed the salary for this role. Customer Relationship Specialist (Mandarin Proficiency) positions in Selangor typically pay RM1,000–RM6,000 per month, based on the 48 comparable vacancies currently listed on SuperJobs.
Where is this Customer Relationship Specialist (Mandarin Proficiency) job located?
This Customer Relationship Specialist (Mandarin Proficiency) position is based in Selangor, Malaysia. This role is fully on-site.
What qualifications do I need for this Customer Relationship Specialist (Mandarin Proficiency) role?
QuikMaster is looking for Proficient in Mandarin and English.; Experience in customer service or relationship management.; Strong communication and interpersonal skills..
How do I apply for this Customer Relationship Specialist (Mandarin Proficiency) job at QuikMaster?
Apply directly on SuperJobs — create a free profile, upload your CV once and submit. There is no agency fee and no charge to applicants. Applications close 2026-11-12.
Application Tips
- Ensure your resume highlights relevant skills and experience
- Tailor your application to match the role requirements
- Double-check all information before submitting
- Submit your application as soon as possible to increase your chances
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