Customer Service Executive (E-commerce) at Blue Electronic (M) Sdn Bhd - Selangor
Role Summary
The Customer Service Executive is responsible for managing customer inquiries within our e-commerce division. This role plays a crucial part in ensuring customer satisfaction and enhancing the overall shopping experience.
Job Description
As a Customer Service Executive, you will engage with customers daily through various online platforms, addressing their inquiries and concerns. You will work in a dynamic environment, collaborating with different departments to resolve issues and improve service quality.
Key Responsibilities:
- Manage customer inquiries through online platforms such as Shopee and Lazada.
- Address customer concerns and provide accurate product information.
- Ensure a seamless shopping experience for customers.
- Collaborate with other departments to resolve customer issues.
- Enhance customer satisfaction through effective communication.
- Handle customer complaints professionally and efficiently.
- Maintain a positive and helpful attitude in all interactions.
Job Requirements
Minimum SPM or equivalent qualification.
Strong communication skills in English and Malay.
Familiarity with e-commerce platforms like Shopee and Lazada.
Proficient in using computers and basic software applications.
Strong problem-solving skills.
Ability to work in a fast-paced environment.
Team player with a positive attitude.
Quick Info
Company
Blue Electronic (M) Sdn Bhd
Location
Selangor
Salary
MYR 2000 - 2500
Skills Required
6 skills
Click to submit your application
Required Skills
Customer Service
Communication
Problem-Solving
E-Commerce Knowledge
Computer Proficiency
Team Collaboration
Customer Service Executive (E-commerce) Salary at Blue Electronic (M) Sdn Bhd
Blue Electronic (M) Sdn Bhd lists this Customer Service Executive (E-commerce) role at RM2,000–RM2,500 per month.
How to Apply for This Customer Service Executive (E-commerce) Role
- Click Apply Now and sign in, or create a free SuperJobs profile. It takes about two minutes and there is no agency fee.
- Upload your CV once and answer any screening questions Blue Electronic (M) Sdn Bhd asks. Your profile is reused for every application after this one.
- Submit, then track the application and any employer replies from your dashboard. Applications close 2026-11-12, so apply early.
Customer Service Executive (E-commerce) - Frequently Asked Questions
What is the salary for a Customer Service Executive (E-commerce) at Blue Electronic (M) Sdn Bhd in Selangor?
Blue Electronic (M) Sdn Bhd lists this Customer Service Executive (E-commerce) role at RM2,000–RM2,500 per month.
Where is this Customer Service Executive (E-commerce) job located?
This Customer Service Executive (E-commerce) position is based in Selangor, Malaysia. This role is fully on-site.
What qualifications do I need for this Customer Service Executive (E-commerce) role?
Blue Electronic (M) Sdn Bhd is looking for Minimum SPM or equivalent qualification.; Strong communication skills in English and Malay.; Familiarity with e-commerce platforms like Shopee and Lazada..
How do I apply for this Customer Service Executive (E-commerce) job at Blue Electronic (M) Sdn Bhd?
Apply directly on SuperJobs — create a free profile, upload your CV once and submit. There is no agency fee and no charge to applicants. Applications close 2026-11-12.
Application Tips
- Ensure your resume highlights relevant skills and experience
- Tailor your application to match the role requirements
- Double-check all information before submitting
- Submit your application as soon as possible to increase your chances
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