Customer Service Executive (Indoor) – CEE INDUSTRIES SDN BHD
Role Summary
The Customer Service Executive will manage customer inquiries and resolve issues while maintaining accurate records and collaborating with teams to enhance service delivery, requiring strong communication skills and a detail-oriented approach.
Job Description
As a Customer Service Executive at CEE INDUSTRIES SDN BHD, you will be responsible for managing customer inquiries, providing product information, and resolving issues efficiently. You will engage with customers through various channels, ensuring a high level of satisfaction. Additionally, you will maintain accurate records of customer interactions and collaborate with other departments to enhance service delivery. Your role will involve identifying customer needs and suggesting appropriate solutions, contributing to the overall success of the team and the company.
Job Requirements
Minimum SPM or equivalent qualification
Previous experience in customer service is an advantage
Strong communication and interpersonal skills
Proficient in Microsoft Office applications
Ability to work in a fast-paced environment
Detail-oriented with good problem-solving skills
Willingness to learn and adapt to new challenges
Quick Info
Company
CEE INDUSTRIES SDN BHD
Location
Johor
Salary
Undisclosed
Skills Required
7 skills
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Required Skills
Customer Service
Communication
Problem-Solving
Microsoft Office
Detail-Oriented
Teamwork
Adaptability
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