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Customer Service Executive – Agensi Pekerjaan FlyGoshJobs Sdn. Bhd.

Role Summary

The Customer Service Executive will manage inbound calls, addressing customer inquiries and complaints while ensuring satisfaction. Candidates should possess strong communication skills and a willingness to learn in a dynamic environment.

Job Description

As a Customer Service Executive, you will be the first point of contact for our customers, managing all inbound calls related to inquiries, complaints, and feedback regarding our products. Your role is crucial in ensuring customer satisfaction by addressing their concerns effectively and providing accurate information. You will be responsible for documenting interactions and escalating issues when necessary. Full training will be provided to equip you with the necessary skills to excel in this position and contribute positively to our team.

Job Requirements

SPM leavers and fresh graduates are encouraged to apply

Strong communication skills in English and Malay

Ability to handle customer inquiries and complaints professionally

Basic computer skills and familiarity with call center software

Good problem-solving skills and attention to detail

Willingness to learn and adapt in a fast-paced environment

Team player with a positive attitude

Quick Info

Company

Agensi Pekerjaan FlyGoshJobs Sdn. Bhd.

Location

Selangor

Salary

MYR 4000 - 5000

Skills Required

5 skills

Click to submit your application

Required Skills

1

Communication Skills

2

Problem-Solving

3

Attention To Detail

4

Customer Service

5

Adaptability

Application Tips

  • Ensure your resume highlights relevant skills and experience
  • Tailor your application to match the role requirements
  • Double-check all information before submitting
  • Submit your application as soon as possible to increase your chances