
The Customer Service Executive will manage inbound calls, addressing customer inquiries and complaints while ensuring satisfaction. Candidates should possess strong communication skills and a willingness to learn in a dynamic environment.
As a Customer Service Executive, you will be the first point of contact for our customers, managing all inbound calls related to inquiries, complaints, and feedback regarding our products. Your role is crucial in ensuring customer satisfaction by addressing their concerns effectively and providing accurate information. You will be responsible for documenting interactions and escalating issues when necessary. Full training will be provided to equip you with the necessary skills to excel in this position and contribute positively to our team.
SPM leavers and fresh graduates are encouraged to apply
Strong communication skills in English and Malay
Ability to handle customer inquiries and complaints professionally
Basic computer skills and familiarity with call center software
Good problem-solving skills and attention to detail
Willingness to learn and adapt in a fast-paced environment
Team player with a positive attitude
Company
Agensi Pekerjaan FlyGoshJobs Sdn. Bhd.
Location
Selangor
Salary
MYR 4000 - 5000
Skills Required
5 skills
Click to submit your application
Communication Skills
Problem-Solving
Attention To Detail
Customer Service
Adaptability