Customer Service Executive at Boon Meng Electrical Sdn Bhd - Selangor
Role Summary
The Customer Service Executive is responsible for managing daily inquiries from customers across various platforms. This role significantly impacts customer satisfaction and loyalty by ensuring a seamless shopping experience.
Job Description
As a Customer Service Executive, you will engage with customers daily, addressing their inquiries related to products, delivery, and promotions. You will be the primary point of contact for customer concerns, ensuring effective communication and problem resolution.
Key Responsibilities:
- Manage daily customer inquiries on platforms like Shopee and TikTok.
- Address questions related to products, delivery, and promotions.
- Provide accurate information to customers to enhance their shopping experience.
- Resolve customer issues efficiently to maintain satisfaction and loyalty.
- Collaborate with team members to improve service processes.
- Document customer interactions and feedback for continuous improvement.
- Stay updated on product knowledge and promotions to assist customers effectively.
Job Requirements
Minimum 2-3 years of experience in customer service, preferably in e-commerce.
Strong communication skills in both English and Malay.
Proficient in using customer service software and platforms.
Ability to handle multiple inquiries simultaneously.
Excellent problem-solving skills and attention to detail.
Familiarity with Shopee and TikTok platforms is a plus.
Ability to work in a fast-paced environment.
Quick Info
Company
Boon Meng Electrical Sdn Bhd
Location
Selangor
Salary
MYR 2500 - 3500
Skills Required
7 skills
Click to submit your application
Required Skills
Customer Service
Communication
Problem-Solving
Attention To Detail
E-Commerce Knowledge
Multitasking
Interpersonal Skills
Customer Service Executive Salary at Boon Meng Electrical Sdn Bhd
Boon Meng Electrical Sdn Bhd lists this Customer Service Executive role at RM2,500–RM3,500 per month.
How to Apply for This Customer Service Executive Role
- Click Apply Now and sign in, or create a free SuperJobs profile. It takes about two minutes and there is no agency fee.
- Upload your CV once and answer any screening questions Boon Meng Electrical Sdn Bhd asks. Your profile is reused for every application after this one.
- Submit, then track the application and any employer replies from your dashboard. Applications close 2026-11-12, so apply early.
Customer Service Executive - Frequently Asked Questions
What is the salary for a Customer Service Executive at Boon Meng Electrical Sdn Bhd in Selangor?
Boon Meng Electrical Sdn Bhd lists this Customer Service Executive role at RM2,500–RM3,500 per month.
Where is this Customer Service Executive job located?
This Customer Service Executive position is based in Selangor, Malaysia. This role is fully on-site.
What qualifications do I need for this Customer Service Executive role?
Boon Meng Electrical Sdn Bhd is looking for Minimum 2-3 years of experience in customer service, preferably in e-commerce.; Strong communication skills in both English and Malay.; Proficient in using customer service software and platforms..
How do I apply for this Customer Service Executive job at Boon Meng Electrical Sdn Bhd?
Apply directly on SuperJobs — create a free profile, upload your CV once and submit. There is no agency fee and no charge to applicants. Applications close 2026-11-12.
Application Tips
- Ensure your resume highlights relevant skills and experience
- Tailor your application to match the role requirements
- Double-check all information before submitting
- Submit your application as soon as possible to increase your chances
More Jobs at Boon Meng Electrical Sdn Bhd
View allSimilar Roles
Browse every open vacancy for these job titles across Malaysia.
Customer Service Executive jobs in Selangor
Browse the wider market this role sits in — by sector, by state, and both together.